Medical Office Receptionist (Downtown) - Spanish Speaking

Andrew A. Tobon, MD

Urology San Antonio

Urology San Antonio is a group of over 200 individuals dedicated to improving urological health and overall wellness. With over 30 medical providers across eight locations, our practice delivers the most comprehensive and convenient care in South Texas.

Job Summary

FAST-PACED Urology practice looking for an experienced Medical Front Office Assistant Front Desk Check-In/Check-Out. Our Medical Front Desk employees are the first impression of our organization for our patients. They provide the highest levels of courtesy, respect, and customer service for our patients.

Responsibilities

Answers and directs phone calls
Assists in scheduling patient appointments
Greets patients
Collect and verify patient demographics, insurance, and other relevant information.
Collects co-pays and any balances on patient accounts
Ensure professionalism while maintaining excellent patient service
Accurately document all patient requests and information
Keen attention to details
Adept at creative problem-solving
Ability to empathize with patients in need of care
Excellent communication skills
Positive attitude

Requirements

High school diploma or GED
Previous experience in a medical office or healthcare setting
Electronic Medical Records (EMR) experience
Experience with insurance verification for patient eligibility

Urology San Antonio

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Vacancy posted 3 days ago

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