Senior Living Advisor - Las Vegas

Benefits (Part & Full Time) Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Additional Benefits Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, for qualified associates who have been with us for at least a year. Base Pay Base pay range will be determined by applicant's skills and experience. This role is eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Education & Experience A high school diploma or equivalent is required. A Bachelor's degree from a four‑year college or university is preferred. Two years of experience in sales, pre‑sales, inside sales, or appointment setting is preferred. Related experience in healthcare or call centers is also preferred. Certifications, Licenses, and Other Special Requirements None. Management/Decision Making Applies existing guidelines and procedures to make varied decisions. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Requires a working knowledge of basic analytic ability and a general understanding of the work environment and process. Must be familiar with the organization and the aging process and needs of older adults across all product lines. Proficiency with personal computers and related software is required. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Must be a self‑starter who excels in organizational and time‑management skills and can work without close supervision. Strong verbal and written communication; ability to listen, build trust, and act honestly in relationships. Ability to present Brookdale and oneself professionally to meet customers' needs. Physical Demands and Working Conditions Standing, walking, sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch, or crawl Talk or hear Ability to lift up to 25 pounds Vision Requires interaction with co‑workers, residents or vendors Weekend, evening or night work may be required for shift coverage Responsibilities Builds a connection with families and helps them care for their aging loved ones by matching them with one or more of nearly 700 Brookdale communities nationwide. Assists families who are looking for help with senior housing or other home‑based assistance. Identifies the Brookdale communities or other resources that best meet a family's needs. Persuades people to take action by visiting Brookdale communities, learning about options that improve quality of life, and schedules appointments for families to visit. Updates databases with customer/prospective customer status and changes, ensuring the quality of data meets all compliance requirements. Nurtures leads that are not yet ready to be forwarded to a particular community, supplying information related to customer's expressed interest or need, and scheduling follow‑up conversations to advance the lead toward choosing a community to visit as quickly as possible. Supports Brookdale communities through outbound calls and e‑mails with the objective of updating the prospect's situation and information within the database and scheduling appropriate follow‑up activities within the database for the community sales associate, emphasizing setting an appointment. Works closely with community sales and operations associates as an extension of their sales team. Actively participates with supervisors and other team members in interactive training and coaching processes and department‑wide culture building activities. Equal Opportunity Statement Brookdale is an equal opportunity employer and a drug‑free workplace. #J-18808-Ljbffr Brookdale Senior Living