Revenue Cycle Supervisor

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America) Job Summary: The Revenue Cycle Supervisor is responsible for overseeing daily revenue cycle operations, ensuring the timely and accurate processing of patient accounts, and maintaining compliance with hospital policies and regulatory requirements. This position works closely with outsourced billing vendors to optimize cash flow, manage denials, and improve reimbursement processes.

Key Responsibilities

• Monitor and manage aged accounts receivable through data analytics and reporting.
• Analyze denial data trends to identify root causes and coordinate corrective action plans.
• Oversee the DNFB (Discharged Not Final Billed) process, creating worklists and dashboards for tracking.
• Collaborate with third-party billing vendors to ensure accurate and timely claims submission, follow-ups, and payment posting.
• Conduct regular account audits to assess revenue cycle performance and compliance.
• Respond to third-party payer audits and ensure prompt resolution of discrepancies.
• Reconcile accounts and manage relationships with external collection vendors.
• Investigate and address patient billing inquiries and grievances in coordination with Patient Relations.
• Approve and review refund requests for accuracy before submission.
• Ensure timely completion of charge batch rejections in the hospital's EHR system.
• Assist in developing process improvement initiatives to enhance revenue cycle efficiency.
• Provide training and guidance to revenue cycle team members to ensure high performance and compliance.
• Maintain knowledge of regulatory and payer policy updates affecting hospital billing.

Qualifications & Requirements

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field
• Minimum of 3-5 years of experience in hospital revenue cycle operations, patient accounting, or billing.
• Strong knowledge of Meditech, Epic, or other EHR and billing systems.
• Experience working with outsourced billing vendors preferred.
• Knowledge of hospital reimbursement methodologies, payer regulations, and compliance requirements.
• Strong analytical skills with the ability to interpret data and develop actionable insights.
• Excellent communication and problem‑solving skills.
• Ability to manage multiple priorities and deadlines in a fast‑paced environment.

Day Shift; 9a-5p Salary Range: $75,000 - $85,000

Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us!

Our Mission

We the staff of Human Resources are proud to share a long‑standing tradition of excellence at Richmond University Medical Center. We uphold the mission by providing premier quality patient care through a full spectrum of emergent, acute, primary, behavioral health and educational services, and value the pride and integrity that motivate us to always be more, and always be better. We are committed to our mission and values because WE CARE! We are Welcoming, Energized, Compassionate, Advocates, Respectful and Excellent in our interaction with our patients, families, visitors and co-workers.

WE CARE W

We are welcoming and gracious toward each other, and toward all who come to receive our services.

E Personnel are energized for quality, creativity, commitment and teamwork.

C Compassion is the way we share deep concern and care toward each person.

A Advocacy is our activity that promotes the rights and responsibilities of patients, families, and staff, in the hospital setting and in the community.

R We show respect by recognizing the basic dignity of every person in all our interactions and in the formulation of policies and procedures.

E Excellence is our way of demonstrating that we can always be more and always be better.