Product Specialist

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Kensho is S&P Global's hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more.

At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful.

Kensho is pioneering AI-powered solutions that reshape industries and unlock new business opportunities. As an AI Specialist, you will be responsible for helping to define and execute strategies that drive market expansion, revenue growth, and adoption of AI products. This role sits at the intersection of sales engineering, AI strategy, and customer engagement-helping Kensho deepen its footprint in key markets and maximize the impact of its AI solutions.

You will leverage your skills and understanding of Kensho's value proposition and how we interact with S&P Global's solutions to spearhead the go-to-market strategy for our AI-powered data solutions. This role combines hands-on technical understanding of AI product lifecycles, scalability, and integration challenges with strategic market leadership, requiring someone who can bridge the gap between cutting-edge AI technology and commercial success. In this capacity, you'll act as a key subject matter expert in AI, assisting with closing strategic business deals and serving as a vital partner to go-to-market teams at S&P Global.

You will help shape Kensho's strategic positioning, foster industry partnerships, and identify opportunities that translate into tangible value creation. You will play a pivotal role in bridging AI innovation with business needs, ensuring Kensho remains at the forefront of industry transformation.

Kensho states that the anticipated base salary range for the position is 120-160k. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Key Responsibilities

Strategic Growth & Market Expansion:

• Develop and deliver compelling technical and business cases to engage decision makers on new products, features, and innovations, ensuring clear articulation of technical feasibility, system requirements, value propositions, and ROI projections grounded in AI performance metrics

• Assess product readiness for market launch and guide necessary improvements or adjustments through detailed market feedback and competitive analysis

• Provide strategic market feedback to Kensho Strategy and Product teams to guide company positioning, product roadmap decisions, and strategic investment priorities

• Grow and manage a robust customer pipeline for AI-ready solutions, including LRA, Groundings, and beyond

• Identify Opportunities for Kensho Labs Team by facilitating design workshops with high value clients that require solution engineering

Customer Engagement & Strategic Market Positioning:

• Build alliances with S&P Global customers through close collaboration with the Chief Client Office (CCO) and commercial teams

• Drive co-development partnerships, ensuring products go to market with SME testing

• Conduct market analysis to uncover new verticals, regions, and customer segments (e.g., Private Markets) and provide valuable insights back to Kensho Strategy and Product teams

• Deliver high-impact product demos for high-value customers, shaping narratives that highlight Kensho's unique value

• Lead technical deep-dive sessions with potential partners and customers to demonstrate the underlying AI architecture and capabilities of Kensho's solutions

• Represent Kensho at industry conferences and events, driving lead generation and thought leadership

• Develop market entry strategies for new segments and geographies, including risk assessment, resource requirements, and success metrics

• Own and drive strategic market positioning by identifying key differentiators and utilizing position matrices to visualize Kensho's competitive standing

Cross-Functional Collaboration & Messaging:

• Collaborate with marketing and communications teams to develop clear, compelling narratives, segment-specific messaging, and transparent value propositions that resonate with target audiences

• Act as a critical bridge between customer needs and Kensho's product/engineering teams, translating market insights into actionable technical requirements and contributing directly to the prioritization of AI model enhancements and feature roadmaps

• Work closely with sales teams to provide market intelligence, competitive positioning, and customer insights that enhance sales effectiveness

• Drive sales enablement, ensuring commercial teams have the resources to effectively communicate Kensho's AI value proposition

What You'll Bring:

• 3+ Years' proven experience in a customer-facing role such as a Sales Specialist, Solutions Architect, or Product specialist, with a focus on AI or data-driven solutions with a Bachelor's degree preferred

• Experience qualifying and selling B2B software, data or other technology products

• Subject-matter expertise with content feeds, metadata, assorted document and data delivery types a plus

• A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities

• Effective communication skills working with internal colleagues and external vendor contacts at all levels

• Collaborative and cooperative attitude with sales and marketing teammates

• Goal oriented and self-motivated, with a passion for Artificial Intelligence

• Experience working with globally distributed teams and partners in different time zones

• Strong analytical skills with the ability to translate data into actionable insights

• A passion for and/or experience with advanced AI systems.

• Excellent communication and interpersonal skills

• Experience working with globally distributed teams and partners in different time zones

• Ability to work in a fast-paced, dynamic environment

• Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities

At Kensho, we pride ourselves on providing top-of-market benefits, including:  

• Medical, Dental, and Vision insurance   

• 100% company paid premiums  

• Unlimited Paid Time Off  

• 26 weeks of 100% paid Parental Leave (paternity and maternity)  

• 401(k) plan with 6% employer matching  

• Generous company matching on donations to non-profit charities  

• Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences  

• Plentiful snacks, drinks, and regularly catered lunches  

• Dog-friendly office (CAM office)  

• Bike sharing program memberships  

• Compassion leave and elder care leave  

• Mentoring and additional learning opportunities  

• Opportunity to expand professional network and participate in conferences and events 

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We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.