Hub Operations Lead

Job Summary The Hub Operations Lead is responsible for the day‑to‑day operations and workflow of all HUB functions, including execution of store HUB order fulfillment, inventory control and associated processes. Depending on the size and scope, the Lead may oversee one or more team members—HUB Inventory Specialists and HUB drivers. The role requires strong knowledge of store systems, basic parts knowledge, interpersonal skills, and prior experience leading other team members. It also requires in‑depth knowledge of store inventory and the ability to network with nearby stores, hubs, PDQ, and external suppliers for order fulfillment. The position is full time and may require MVR certification; the incumbent must complete all training materials and attend all store meetings. Primary Responsibilities Oversee Hub operations and resolve Hub orders and processes in a timely manner. Provide direction, organization, and delegation for HUB‑related team members. Review Hub orders, pull parts, stage product, and finalize paperwork. Interact with internal and third‑party drivers on paperwork and instructions. Engage store‑to‑facility network to determine part sourcing and logistics solutions. Work with GM, DM, and CSC support to maintain proper inventory mix and levels. Ensure inventory accuracy for the parts department and HUB inventory, including on‑hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, and truck lead. Manage and comply with all Hub records and paperwork policies and procedures. Urgently communicate risks or concerns regarding order fulfillment or shipments to the appropriate store leaders. Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours. Secondary Responsibilities Handle additional inventory activities including overstocks, callbacks, and resets. Safely deliver parts to customers as needed. Assist with front‑room inventory functions. Assist with cores and defects. Perform fixed activities such as store cleanliness—including floors, bathrooms, facing, dusting, and parking lot. Assist as needed with MOD and other store‑related actions. Success Factors Friendly communication. Ability to locate and stock parts. Safety knowledge and skills. Operating inventory systems and store equipment, including forklift, pallet jack, and/or hand jack. Operating POS and parts lookup systems. Ability to execute and train on inventory systems and store equipment. High attention to detail. Essential Job Skills Competent oral and written communication and basic math. Prior retail experience, including basic merchandising and inventory management skills. Ability to drive forklift if certified and applicable, and use a hand truck and pallet jack. Well‑mannered, neat appearance, and unbiased customer interaction. Stability and performance demonstrated in previous work records. Availability to work flexible hours, including nights and weekends. Immediate reporting to General Manager and/or District Manager of any violation of company policy or procedure. Prior Experience Inventory management in a retail environment or logistics center of operations. Education High school diploma or general education degree (GED). Physical Demands The employee may predominantly walk or stand, talk, hear, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally 100 pounds. Vision requirements include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment Typically inside, occasionally outside with exposure to weather, while performing tasks such as installing batteries and wiper blades. May encounter moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock, explosives, and vibration. Noise level is typically moderate. Compensation Estimated hourly range: $22.80 – $25.36, depending on location, experience, education, leadership roles, skillsets, and shift differential. Benefits Advance Auto Parts offers a comprehensive health and wellness program to improve the lives of Team Members and their families. Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other protected class. #J-18808-Ljbffr