Director Technical Product Manager

Director Technical Product Manager

We are seeking a proven payments industry product leader to fill our Director of Technical Product Management role. In this role, you will report to the VP of Product Management and provide strategic and tactical leadership of a highly skilled and motivated Product team. You'll collaborate with internal stakeholders across the globe as well as external customers, industry groups, and technology partners to identify and translate market needs that allow you to develop and deliver against a multi-year product roadmap that sustains our market-leading position.

The ideal candidate will be both strategic and technical in nature and have extensive payments industry experience.

Essential Duties and Responsibilities:

Sets, creates, and owns the product vision for our Emerging Industries to deliver market/vertical leading solutions.

Conducts product/technology market insights (market trends, competitive analysis, customer research); builds an expertise in payments technologies and delivers insights to inform and support the definition of a Global Product roadmap

Defines and owns our Emerging Industries product roadmap by collaborating with Technology and Product Management in support of scoping and prioritization

Owns and leads the requirements process, ensuring that requirements are written to meet domestic and international needs

Owns product quality, from a business perspective, and ensuring product functionality and performance

Owns technology partner relationships, adherence to SLAs, cost management, and escalations

Partners with internal teams including Development/Engineering, Marketing, Sales and Support to facilitate the definition, development and execution of successful Go-To-Market (GTM) plans

Serves as point of escalation/triage to initiate activity/development for critical market and customer needs

Maintains expert level knowledge of the our proprietary product/technology

Minimum Required Qualifications:

10+ years of experience in software product management in a dynamic, fast-paced and customer oriented B2B environment

5+ years of payments industry experience

Proven leadership and management of highly technical and analytical team

Demonstrated ability to forge strategic partnerships with internal and external stakeholders

Excellent people management and influencing skills

Leads by example, creating a sense of energy, ownership, and personal commitment to the work

Strong knowledge of the software industry and software product management

Preferred Qualifications:

Position location in Portland, ME/Boston, MA

Product management of global software products is highly desirable

Global product management, financial and/or payments industry technology, profit and loss responsibility in a fast growing company.