Gift Shop Clerk / Cashier - FT
Thunder Valley Casino Resort
Gift Shop Clerk / Cashier - FT
Lincoln, CA 95648
Overview
Position Type Full Time Job Shift Any Education Level High School Category Gift Shop
Description
Position Summary:
The Gift Shop Clerk/Cashier will ensure guests have a positive shopping experience by observing "Winning Attitude" service standards and are performing duties according to proper procedures. The Gift Shop Clerk/Cashier is responsible for providing a safe working and shopping environment by following all safety policies and standards. Responsibilities must be performed in accordance with all company standards, policies, and procedures.
Essential Functions:
- Practice, support, and promote Thunder Valley Casino Resort's "ELITE" company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
- Greet all guests in a courteous and friendly manner and treat fellow team members with respect.
- Efficiently follow all gift shop best practice standards, maintain a clean work area at all times, and ensure proper merchandise presentation.
- Provide prompt and efficient responses to guests at all times. Respond to guest issues in a courteous and helpful way, calling a member of the gift shop leadership when needed.
- Follow established gift shop procedures.
- Operate calculator, cash register, and ticket machine.
- Perform cashiering transactions accurately and efficiently, maintaining a high level of awareness and accuracy processing each transaction.
- Maintain the gift shop by restocking shelves, updating pricing information, and completing inventory management tasks as directed by gift shop leadership.
- Maintain a thorough working knowledge of retail products, where gift shop merchandise is stored, and assist in retrieving merchandise from outside storage if necessary.
- Tag, fold, and hang merchandise and stock as needed
Qualifications
Minimum Qualifications:
- Two (2) years gift shop or other retail experience preferred.
- Proficiency in inventory tracking and retail systems is preferred.
- Ability to count and have proficient math skills.
- Must be organized and detail oriented.
- Basic computer skills preferred.
- Ability to communicate effectively with guests, team members, and management in both written and verbal form.
- Must be at least 18 years of age.
- Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
- Must be able to lift up to 40 lbs.
- Ability to stand and move around gift shop for duration of shift.
- Must be able to reach a height up to 6 feet with or without assistance.
- Ability to climb and use a stepladder when necessary to perform functions of the job.
- Manual dexterity to use job related equipment.
Vacancy posted 1 day ago
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