Public Insurance Adjuster

True View Commercial offers career opportunities for those who are passionate about building lasting and meaningful relationships in a professional environment. We are focused on offering fulfilling career paths and empowering individuals by supporting their professional passion. Public Adjuster – General Loss Job Summary The Public Adjuster, General Loss effectively determines and communicates the extent of loss or damage associated with commercial and residential claims in a variety of classes. The Public Adjuster, Large Loss investigates commercial and residential property claims, evaluates damages, determines coverage, creates accurate loss estimates, identifies the need for and manages project-specific consultants, and achieves a prompt, fair, and equitable settlement according to fair claims handling requirements. Negotiates settlement of claims with varying complexity and perils. Candidate Profile Education and Experience Bachelor’s Degree; 5 years experience in the property insurance field or related professional area. Licensed as a Public Adjuster in the State of Texas. Other Required Skills Ability to understand claims adjudication process. Minimum of five (5) years of experience in commercial and/or residential property adjusting or other insurance-related work. Sound knowledge of commercial and residential construction industries. Knowledge of property claim law; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential. Research and investigative abilities; negotiating, conflict resolution, and persuasion abilities. Advanced estimating skills within Xactimate. Knowledge of advanced functions of a word processing package and may require a working knowledge of other business software packages, including spreadsheet and graphics packages. Core Work Activities Investigates commercial and residential insurance claims in a variety of settings across a variety of loss types. Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, to personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damage, or the lack thereof. Obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, accountants, and others to fully and accurately assess the extent of a loss. Works cooperatively with expert witnesses, attorneys, adjusters, and carrier examiners as needed to conduct investigations, confirm findings, and support evaluations. On-board new clients by selling and obtaining contracts, gathering loss information, performing data entry, and providing the clients with an explanation of the company practices and procedures. Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings. Recommends and completes an accurate, reasonable, and proper amount the insurance company should pay on a claim via Xactimate. Ensures the accuracy of information collected and reported and guards against fraudulent claims, based on critical issues identified and accurate conclusions drawn. Prepares accurate, clear, thorough, and concise reports and letters to insureds, insurance carriers, and third parties as needed on conclusions and recommendations. Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Answers telephone line(s); provides callers with responses to all types of requests, both routine and those requiring research and follow-up; directs calls to the appropriate person or takes messages. Develops alternative methods to handle requests and address ambiguous issues. Routinely responds directly to the caller after performing research or follow-up. Responds to all emails that are relevant to the job description and of service to the claim in a timely and professional manner. Identifies areas where new administrative policies and procedures may be necessary within a department. Performs research and follow-up necessary to solve problems encountered. Initiates the project to develop the new policy or procedure. Sets priorities and establishes procedures for completing responsibilities. Resolves and determines the urgency level of conflicting priorities. Prioritizes aspects of the work. Maintains company CRM and customer log files as often as necessary to document and communicate the claim’s current disposition. Maintains company calendar within job purview. Routinely communicates with True View Commercial ownership and staff in an effort to maintain the overall success of projects and business functions. Apply Online True View Commercial, LLC. is an equal opportunity employer. #J-18808-Ljbffr