Bobby's Burgers Restaurant Supervisor (Caesars New Orleans)

Restaurant Supervisor

Responsible for the effective use of all assigned personnel to achieve maximum operating results, revenue tracking and cost of sales control. The Restaurant Supervisor provides directions to staff on an assigned shift.

How You Will Create the Extraordinary

Responsible for interviewing, training, and selecting employees for the department.

Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed.

Review, analyze and make recommendations with respect to wage increases; promotions, or demotions as needed.

Responsible for planning, supervising and monitoring the work of the team members in assigned area(s).

Supervises the day-to-day operation of the assigned outlet in accordance with established policies and procedures.

Controls operations according to standards and guidelines.

Ensures that available facilities are adequate for the performance of duties by assigned personnel.

Maintains and instructs assigned personnel as to safety and sanitation policies and procedures; ensures hazards are eliminated.

Monitors appearance of food served and communicates deviations from standard to the Kitchen Supervisor.

Prepares and coordinates the periodical performance reviews of assigned personnel.

Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established limits.

Demonstrates expertise in all service standards and clearly communicates expectations to team members.

Rigorously hold all team members accountable for always exhibiting all service standards and ensuring they know the value that these behaviors create for the guests, employees and Company

Models a passion for the Company mission, vision and values as well as inspiring team members to do the same.

Executes the Service Recovery model at a proficient level as well as ensuring all team members are empowered to efficiently utilize the tools of the service recovery model.

Must be an expert on how customer service is measured and be able to articulate service scores to team members.

Must be an effective coach and developer of team members by using the leader coaching skills to get, guide and root for employees.

Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees.

Creates onboarding training experiences for new hires to set them up for success.

Creates and updates training and development tools

Motivates the team to work toward peak performance

Consistently manages employee labor through efficient scheduling and staffing to business volume and demand

Demonstrates ways of reducing costs when executing inventories and ordering

Must think creatively and innovatively to always identify cost savings opportunities

Train department trainers to execute top notch training for new hires

Must be computer literate in Microsoft Office and Excel to complete computer related tasks

Responsible for monitoring legal compliance with federal, state and gaming laws.

Performs assigned input work in compiling annual budgets.

Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Assists with the execution of Banquet services.

Other duties as assigned.

May be required to perform the duties of culinary team as needed

What You Will Need

Advanced degree preferred or equivalent technical training in food and beverage

Four years' restaurant industry work, including two years' supervision, is preferred.

Two years' experience or certification in food preparation is preferred.

Must be able to get along with co-workers and work as a team.

Must be able to read, write, speak and understand English.

Must present a well-groomed appearance.

Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Must be physically mobile with reasonable accommodation

Able to respond to visual and auditory cues

Able to bend, stoop, stand and walk for periods up to 10-hour shifts

Able to work in areas containing secondhand smoke, high noise levels and bright lights

Must be able to lift up to 50 lbs. (bus tubs with used glassware)

Must be able to work at a fast pace and in stressful situations.

Must be able to respond to visual and aural cues.

Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Job Info

Job Identification 85506

Job Category Food and Beverage & Culinary

Job Schedule Full time

Locations Caesars New Orleans (On-site)