Field Project Manager

Role Description

Are you looking for an opportunity to apply your project management expertise and technical leadership in a highly visible, customer-facing role? Join our team and play a critical part in delivering complex laboratory projects that directly support customer success.

In this role, you will lead or support the end-to-end delivery of large, integrated laboratory service projects. This is a highly hands-on, field-based position requiring active engagement at customer laboratory sites across New England and the Mid-Atlantic States, as well as across North America. You will work closely with internal teams, external partners, and customers to ensure solutions are delivered safely, efficiently, and to the highest quality standards.

Success in this role comes from being deeply engaged in on-site execution, coordinating real-time project activities, and adapting quickly in fast-paced operational environments where priorities shift with field conditions and customer needs.

Key Responsibilities

• Contribute across the full project lifecycle, from early solution development through execution and closeout, supporting the delivery of complex, multi-vendor laboratory projects.
• Support solution design, scope development, and proposal activities.
• Develop and maintain project plans (scope, schedule, budget, resources).
• Coordinate with customers and stakeholders to align expectations and execution.
• Lead on-site project execution, including vendor coordination and equipment-related activities.
• Monitor progress, resolve issues in real time, and maintain momentum across workstreams.
• Deliver CrossLab solutions—including laboratory relocations, consulting, and 3D lab design—while leading meetings, driving progress, maintaining documentation, and building strong relationships across customers, internal teams, and third-party vendors.

Qualifications

• Bachelor’s degree in a scientific or related field, or equivalent experience.
• 8+ years of relevant professional experience, including 5+ years in customer-facing field project management.
• Experience applying project management methodologies.
• Strong written and verbal communication skills.
• Experience working directly with external customers.
• Experience with data tools/reporting systems.
• Ability and willingness to travel extensively (often 50%+) and spend sustained time on-site during critical project phases.

Preferred Qualifications

• PMP certification.
• Experience in laboratory environments, instrument service, or equipment maintenance.
• Familiarity with GMP and/or GLP environments.
• Pharmaceutical or life sciences industry experience.
• Experience managing budgets (quotes, POs, invoicing).
• Experience with third-party service providers.
• Lean Six Sigma training or certification.
• Proficiency in MS Office and tools such as MS Project, Smartsheet, Visio, SAP, or Maximo.

Benefits

• Work directly with customers on high-impact laboratory projects.
• Gain exposure to complex, multi-site and multi-vendor environments.
• Opportunity to grow through a combination of hands-on field experience and increasing project ownership.
• Collaborative, customer-focused team delivering critical solutions across the life sciences industry.

Additional Details

• This job has a full-time weekly schedule.
• Includes the option to work remotely.
• Applications for this job will be accepted until at least August 4, 2026 or until the job is no longer posted.
• The full-time equivalent pay range for this position is $116,800.00 - $182,500.00/yr plus eligibility for bonus, stock, and benefits.
• Travel Required: 50% of the Time.
• Shift: Day.
• Duration: No End Date.
• Job Function: Services & Support.