Bilingual Spanish/English Lead Case Manager

we invite you to join our team as a Bilingual Lead Care Manager!

As a Bilingual Lead Care Manager, you'll be a trusted guide and advocate, serving as the central support for youth and families seeking care coordination and community connections. extended ECM team across counties, partnering with managed care plans, and building strong relationships to ensure youth and families receive the services Enhanced Care Management (ECM) is a Medi-Cal managed care benefit that addresses clinical and non-clinical needs of high-need youth and families through the coordination of services and comprehensive care management.

communities a network of outstanding mental health, community based, and We are committed to building a diverse staff. are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion [ in order to bring equity and justice to the youth and families we serve.

Engage in outreach activities to enroll new clients in ECM, while building Complete a comprehensive assessment and develop a care plan for each enrolled Organize care activities and maintain regular contact with outside providers Manage referrals, coordination, and follow-up to needed services and Provide education and identify support needs for youth and their family or members’ care plan needs. * crisis response training. behavioral program through physical management of the clients, if applicable. Training in additional crisis intervention modalities may be required. * Engage in community outreach and identify supports and resources in the community, including building relationships with community providers.

Bachelor's degree OR * Associate degree or equivalent + 1 year of applicable work experience OR * High school diploma/GED + 2 years of applicable work experience * Applicable experience includes paid or unpaid work with youth, families, or in the social services field.

* Bilingual in Spanish/English required * Driving within the community to meet with clients, attend meetings, or TB test clearance, fingerprinting clearance, and any other state/federal Family of Agencies’ insurance policy. * Prior case management and community-based experience preferred. * Lived or family experience in navigating medical and mental health, probation, child welfare, and/or education systems and resources preferred.

Commitment to advancing racial equity. * manage multiple tasks.

Full-time * Monday - Friday: 9:00 AM - 5:30 PM * Travel included - up to 90 miles. * Sometimes remote, sometimes in-person

Starting at $24.04 - $26.54 per hour * Medical, dental, vision, chiropractic, acupuncture, and fertility coverage * Long-term disability, family leave, and life insurance * 403b retirement plan * 5 weeks of flexible paid time off and 11 paid holidays * Abundant professional development, scholarship, and promotional opportunities