Vice President, Product Marketing

Who We Are Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle - from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes. We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it. Our Values Customers We relentlessly increase value for customer and do the right thing for them. Action We make 'thoughtfully fast' decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability. Team Spirit We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together. Innovation We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create. Excellence We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger. About the Role The VP, Product Marketing is a pivotal leadership role responsible for defining and driving how Billtrust’s solutions are positioned, messaged, and brought to market. You will leverage AI tools and co-worker agents to accelerate competitive intelligence, campaign narrative development, and go-to-market execution, focusing you & your team’s expertise on the market insight, strategic judgment, and cross-functional alignment that only a seasoned leader can provide. This role reports into the CMO and sits at the intersection of Product, Sales, and Marketing, translating complex AR and fintech capabilities into differentiated compelling stories that win in the market. You will own the product marketing function end-to-end, from buyer and market research to product launches, sales enablement, competitive intelligence and analyst relations, and build an AI-powered team that sets the standard for speed, quality, and impact across Billtrust’s go-to-market engine. A central part of this mandate is overhauling how Billtrust launches products: building a launch discipline that creates genuine market moments, ones that shift how buyers and analysts frame the problem, reposition the competitive landscape, and make it unmistakably clear why Billtrust is different. Who You Are Here’s what we’re building at Billtrust—and it gets you fired up: A brand that earns attention instead of fighting for it. A market position built on genuine expertise, not noise. Stories that make buyers feel understood before they ever talk to Sales. You’re a seasoned product marketing leader with deep expertise in positioning complex B2B solutions, and a growing obsession with what becomes possible when AI removes the old constraints on speed, scale, and insight. You don’t just craft messaging; you build the frameworks, systems, and team capabilities that make great messaging repeatable. You have strong opinions about how markets move and what buyers actually care about, and you back those opinions with data, customer evidence, and competitive rigor. You’re decisive when it counts and collaborative by design, the person Sales trusts to arm them and Product trusts to translate them. You lead with high EQ and self-awareness, which means your team performs and your cross-functional partnerships hold up under pressure. The pace of change in AI-powered marketing doesn’t unsettle you, it’s where you see your biggest opportunity to do the best work of your career. In a PE-backed environment where ambition is resourced and results are expected, that’s exactly where you want to be. What You’ll Do Strategy & Positioning Define and own Billtrust’s product positioning, messaging architecture, and value proposition framework across the full AR lifecycle portfolio, ensuring differentiation in a competitive fintech landscape. Use AI-powered market intelligence tools and co-worker agents to continuously monitor the competitive landscape, synthesize buyer signals, and inform strategic positioning decisions at speed. Partner with the Chief Marketing Officer and Product leadership to align product roadmap investments with market opportunity and translate technical capabilities into market-ready narratives. Other duties as assigned. Go-to-Market & Product Launches Overhaul Billtrust’s product launch process from the ground up, replacing incremental releases with high-impact market moments that command attention, shift category perception, and give the company a platform to assert its differentiated position in AR and B2B payments. Build a launch framework that integrates every dimension of a world-class go-to-market: company-wide enablement so every team member can tell the story, customer validation that proves the value before the market hears it, a clear monetization strategy, and a narrative that reframes how buyers and analysts look at the challenge, not just what Billtrust built, but why the old way of thinking about it no longer applies. Establish an AI-accelerated launch playbook that enables the team to produce launch assets, battlecards, and segment-specific messaging at a fraction of traditional timelines, without sacrificing the strategic quality or narrative cohesion that makes a launch land. Develop and maintain buyer personas, customer journey maps, and segment-specific messaging for Billtrust’s key verticals, informed by customer interviews, win/loss analysis, and data-driven insights. Sales Enablement & Revenue Impact Build and continuously improve a world-class sales enablement program, equipping field and inside sales teams with the messaging, tools, and content needed to win competitive deals and accelerate pipeline velocity. Deploy AI-powered content generation and personalization workflows to scale enablement asset production, while ensuring all materials reflect Billtrust’s strategic voice and competitive positioning. Track and report on product marketing’s direct contribution to pipeline, win rates, and revenue growth, using data to continuously improve programs and demonstrate clear business impact to executive leadership. Team Leadership & AI Culture Recruit, develop, and inspire a high-performing product marketing team, setting a clear vision, building accountability structures, and championing a culture of AI-first thinking across every workflow. Represent Billtrust externally through analyst relations (Gartner, Forrester, IDC), industry events, and thought leadership programs that elevate brand authority in the AR and B2B payments space. What You’ll Bring Required Skills: 12+ years of experience in B2B product marketing, with at least 4 years in a VP-level or equivalent leadership role at a SaaS or fintech company. Proven track record defining product positioning and messaging for complex, multi-product portfolios targeting finance, AR, or enterprise technology buyers. Demonstrated success leading go-to-market strategy for major product launches that drove measurable pipeline and revenue outcomes. Experience setting AI strategy for a marketing function, including adopting AI tools, building AI-augmented workflows, and championing an AI-first culture across a team. Strong executive communication and presence, with the ability to influence C-suite stakeholders, align cross-functional teams, and represent Billtrust with analysts and in the market. Track record building and developing high-performing product marketing teams, including talent development, performance management, and organizational design. Preferred Skills: Experience in B2B payments, accounts receivable, or adjacent fintech verticals with familiarity of the CFO, Controller, or AR Manager buyer journey. Hands-on experience with AI content and research platforms (e.g., Jasper, Perplexity, Claude, Gong, or similar) deployed at scale across a marketing organization. Existing analyst relations experience with Gartner, Forrester, or IDC, including briefing management and inquiry programs. Experience in a high-growth or post-acquisition integration environment where organizational agility and cross-functional alignment were critical success factors. What You’ll Get At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it. At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles. We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. #J-18808-Ljbffr