Graphic Designer / CSR / Digital Production Specialist

Benefits: 401(k) matching Paid time off Training & development We are Hiring: Graphic Designer / CSR / Digital Production Specialist Location: AlphaGraphics - Odessa, FL 33556 (Pasco County) Job Type: Full-Time About the Opportunity Are you a self-driven go-getter who thrives in a high-pace environment? Do you love seeing a project through from the first creative spark to the final printed product? Our AlphaGraphics center in Odessa, Florida, is looking for a versatile, proactive professional to be the heartbeat of our daily operations. We operate on high-level personal responsibility, integrity, and Christian values. We are looking for someone who requires minimum supervision, brings out-of-the-box ideas to the table, and has the grit to adapt and overcome immediate challenges. If you have a growth mindset and the analytical skills to solve problems on the fly, we want you on our team! What You Will Do Area of FocusYour Daily Impact Graphic Design & Pre-Press | Create engaging designs for marketing materials and signage. Pre-flight customer files, ensure print readiness, and perform color correction and layout adjustments. Customer Experience (CSR) | Serve as the face of our center! Consult with walk-in clients, answer calls, and provide accurate estimates. Manage workflows and communicate proactively. Digital Production & Finishing | Operate digital color/B&W presses and wide-format printers. Manage RIP software, perform bindery/finishing (cutting, folding, binding), and conduct strict quality checks. Problem Solving & Leadership | Address and correct customer or order situations with tact and composure. Fight for what is right, suggest innovative ideas, and maintain full bearing under pressure. Who You Are (Skills & Mindset) Attribute Requirements & Traits Technical Skills | Strong proficiency in Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Acrobat). Experience with RIP software (e.g., Fiery) and operating print/finishing equipment. Experience | 1-3 years in a commercial print, sign shop, or fast-paced production environment is highly preferred. Character & Values | Operates with high integrity and Christian values. Proactive, highly accountable, and willing to take steps to address situations head-on. Work Ethic | A self-starter requiring minimal supervision. Highly adaptable, trainable, and eager to learn new systems to improve center operations. Communication | Excellent verbal and written skills with a customer-first mindset. Analytical, resilient, and always maintains professionalism. How We Measure Success KPIExpectation Quality & Accuracy | Maintain a low error rate in file preparation and keep material waste below target metrics. Turnaround Time | Deliver estimates within 24 hours and ensure 95%+ of print jobs are completed by the promised deadline. Customer Satisfaction | Achieve high quote conversion rates and positive client feedback for responsiveness and product quality. Ready to Apply? If you are ready to bring your creativity, technical skills, and high-level values to a team that will appreciate your drive, we would love to hear from you! Send your resume and a brief portfolio to View email address on click.appcast.io Compensation: $17.00 - $19.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. AlphaGraphics