Front Desk Receptionist (Physical Therapy Office)

Chatham, NJ | In-Person | Full-Time | $22-$24/hr PTO, Simple IRA, and Health Benefits (Medical, Dental, Vision) Keep the clinic running, keep the leads moving. Join our growing team at Body Moksha Physical Therapy in a dual-role that blends front desk operations with lead follow-up and CRM management. We’re looking for a tech-savvy, detail-oriented person who can handle phones, scheduling, and spreadsheets — all while keeping patient experience smooth and stress-free. This role does not involve selling or closing. You’ll be supporting our Sales team by keeping leads organized, followed up, and moving smoothly through the process. Who You Are You like to stay organized and in control of your day. You're good with people, but you're also the type who double-checks dates, updates logs, and notices when things fall through the cracks. You're also:

• ️ Comfortable on the phone and with scheduling software
• ️ Tech Savvy - familiar with spreadsheets, CRMs, or electronic medical records
• ️ Detail-focused — you don’t need to be told twice to follow up or complete a task
• ️ 1+ year of admin, front desk, or healthcare office experience
• ️ Able to work independently and also take direction when needed
• ️ Excited to work in a supportive, small team where your work has direct impact

What You’ll Be Doing Keep the clinic running — and make sure no patient inquiry falls through the cracks. Join our growing team at Body Moksha Physical Therapy in a dual-role that blends front desk operations with sales support through lead follow-up, scheduling, and CRM accuracy. This role does not involve selling or closing. You’ll be supporting our Sales team by keeping leads organized, followed up with, and moving smoothly through the scheduling process — while also being a key part of the front desk and daily clinic operations. We’re looking for a tech-savvy, detail-oriented person who can handle phones, scheduling, and spreadsheets — all while keeping the patient experience smooth and stress-free. Who You Are You like staying organized and knowing things are handled correctly. You’re comfortable talking to people, but you’re also the type who double-checks details, follows up without being reminded, and notices when something gets missed. You’re also:

• ️ Comfortable making follow-up calls and confirming appointments
• ️ Tech-savvy — familiar with spreadsheets, CRMs, or electronic medical records
• ️ Detail-focused and reliable with data entry and task completion
• ️ Experienced in admin, front desk, or healthcare office settings (1+ year)
• ️ Able to work independently and take direction when needed
• ️ Interested in supporting a small, collaborative team where your work matters

What You’ll Be Doing Administrative Support (Front Desk + Clinic Ops) Follow up on incomplete intake forms Greet, check in, and assist patients at the front desk Answer phones and schedule, reschedule, or confirm appointments Track patient sessions/packages and log data into our EHR (Jane App) Print weekly schedules and prep materials for workshops Restock supplies weekly and help manage inventory Support the Owner and Ops Manager with general administrative tasks Sales Support (Lead Follow-Up + CRM Accuracy) Call patients to confirm scheduled evaluations Help rebook cancelled appointments when needed Enter all new leads into the lead tracking system with complete and accurate information Keep the CRM organized so leads move into the correct email/text sequences Flag leads that need Sales team follow-up and close the loop once evals are booked Schedule: Monday: 11am-7:15pm Tuesday: 10am-5:45pm Wednesday: 11am-7:15pm Thursday: 10am-5:45pm Friday: 7:30am-3:30pm About Body Moksha PT We help active adults in their 40s–60s move better, stay active, and keep doing what they love — without pain or pills. Since 2016, we've delivered one-on-one, insurance-free care in a warm, relationship-first environment. Most of our patients find us through referrals, not ads. If you’re someone who likes knowing your work supports real people, this might be for you. Check us out on Instagram @bodymokshapt and learn more at How to Apply Send your resume to View email address on click.appcast.io with a short note on why this job feels like a fit. ✅ This is an in-person role in Chatham, NJ. Please apply only if you have at least 1 year of admin, front desk, or healthcare experience — and enjoy working directly with people.