Business Office Manager

REMOTE - MUST BE LOCAL TO BOSTON, MA, FOR OCCASIONAL IN-PERSON REQUIREMENTS
Business Office Manager - Senior Living
$30.00-$60.00/hour | Full-Time
Legacy Lifecare Management

• Make an Impact: As a Business Office Manager, you'll contribute to making a difference in the lives of others!
• Competitive Pay: $30.00 - $60.00/hour based on experience
• Schedule: Full-Time, Monday - Friday, business hours
• Supportive Team: We value our team members just as much as the people we serve!
• Quick Hiring: Apply today and hear back within 48 hours 

What You'll Do: 

• Oversee daily census management and ensure accurate, timely distribution of census reports.
• Direct full-cycle revenue operations, including billing, collections, and account resolution for all resident accounts.
• Manage billing for private pay, Medicaid, Hospice, Medicare, and Managed Care in compliance with Centers for Medicare & Medicaid Services (CMS), MassHealth, and other payer requirements.
• Verify financial data, maintain resident files, and ensure accurate entry and integrity within billing systems.
• Post and reconcile deposits, EFTs, and ancillary charges, ensuring proper payer allocation and audit readiness.
• Administer resident trust accounts and provide timely, accurate quarterly reporting.
• Monitor accounts receivable, proactively follow up on outstanding balances, and drive collections to meet organizational targets.
• Serve as a key point of contact for residents and families while collaborating with internal departments (Admissions, MDS, Social Services, Finance) to support admissions, eligibility, and overall financial operations.

What You'll Need:  

• Long-term care billing and collections experience strongly preferred, with a solid understanding of state and federal regulations.
• Strong organizational skills with attention to detail, and effective written and verbal communication abilities.
• Ability to build and maintain positive, professional relationships with residents, families, team members, and external vendors.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word; familiarity with Point Click Care (PCC) and MoveN software is a plus.
• Demonstrated ability to handle sensitive information with discretion and maintain strict confidentiality in compliance with HIPAA requirements.
• Must be at least 21 years of age.
• Ability to read, write, and speak English fluently.

Benefits Available for Qualified Positions:

• Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, flexible spending accounts, and 403(B) Retirement plan. Optional STD, LTD, Accident and Critical Illness coverage.
• Tuition Reimbursement opportunities available for further education, training, and professional development
• Generous paid time off, including vacation, sick time, and a paid birthday!
• Rewarding career opportunities within an outstanding and well-recognized organization.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.