Senior Revenue Cycle Associate

To support all billing and revenue cycle operations, the full-time Senior Revenue Cycle Associate will manage patient billing inquiries, oversee claim workflows, and optimize RCM processes, working collaboratively with various teams in a remote or NYC-based setting. Key responsibilities: Manage a high volume of patient-facing and internal billing questions, resolving denials and processing insurance coverage verifications Work claims end-to-end via the clearinghouse and collaborate with stakeholders to ensure a smooth billing experience Support efforts to streamline RCM processes by suggesting automation tools and maintaining consistent execution Required qualifications: 2+ years of experience in revenue cycle, medical billing, or healthcare operations Familiarity with insurance billing workflows, including claim submission and denial management Strong organizational skills with a detail-oriented approach and follow-through Proficient in patient-first communication, with the ability to de-escalate billing concerns Interest in technology and automation, particularly in utilizing AI for billing processes