MULTIFUNCTIONAL SALES ASSOCIATE (8 hours, Birmingham Fort SC)

Sales Assistant

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.

Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.

Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.

8 hours per week

Your Main Responsibilities:

• To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
• To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
• To be able to serve multiple customers simultaneously and offer excellent service to all of them.
• To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
• To prioritise customer service above all other tasks
• To be familiar with and offer services according to the needs of customers in order to maximise sales.
• To provide support by maintaining an optimal store image that is attractive to customers at all times.

About You:

We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Your Benefits:

• As a member of the Mango team, you'll get a 35% discount on all our lines, so that you'll always be wearing the latest!
• Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
• Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.

At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person's authenticity.