Senior Commercial Lines Account Manager

Commercial Lines Senior Account Manager Job Summary Seeking a highly experienced and motivated Commercial Lines Senior Account Manager to join a growing team. This is an in-office, full-time position where you will play a critical role in managing client accounts, providing advanced technical expertise, and delivering exceptional service. If you have a deep understanding of Commercial Property & Casualty Insurance and a passion for client success, we encourage you to apply. Compensation Package Salary: $100,000 – $125,000 annually Benefits: Comprehensive medical benefits Paid Time Off (PTO) Paid holidays Responsibilities As a Commercial Lines Senior Account Manager, your key responsibilities will include: Maintaining a 92% retention rate for client accounts. Providing advanced technical expertise in analyzing client needs, coverage forms, and quotations for new and renewal business. Managing all aspects of Commercial Lines Property & Casualty Insurance, including occasional client visits. Designing and managing the service platform to ensure client satisfaction. Preparing marketing submissions, analyzing carrier quotes, and making insurance program recommendations. Ensuring timely and professional responses to underwriters and adherence to best practices. Preparing proposals, summaries of insurance, and stewardship reports. Maintaining renewal expirations to avoid lapses in coverage. Adhering to credit and collection policies, invoicing standards, and risk management programs. Maintaining accuracy in agency management systems and adhering to AMS360 workflows. Assisting clients with claims submissions and providing guidance on coverage options. Qualifications/Requirements To be successful in this role, you should meet the following qualifications: Experience: Minimum of 15 years in a Commercial Property & Casualty Insurance Agency with a comprehensive understanding of coverages, underwriting, and rating concepts. Education: College degree preferred. Licensing: Must hold a New York State Property & Casualty insurance license or obtain one within an agreed timeframe. Certifications: Industry designations such as ARM, CIC, or CPCU are preferred, or a willingness to pursue further industry certifications. Skills: Strong organizational and time management skills. Excellent communication and interpersonal abilities. Proficiency in analyzing and comparing insurance coverage options. Familiarity with AMS360 workflows and document management systems. Physical Requirements: Ability to sit or stand for extended periods (6-8 hours per day). Frequent use of hands and fingers for typing and computer-related tasks. Ability to view a computer screen for prolonged periods. Ability to hear and understand speech in person and over the phone.

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