Bilingual Customer Service Representative

JOB DESCRIPTION

We are seeking a customer-focused and energetic Bilingual Customer Service Representative to join our retail team for a brick and mortar store in LAs Vegas, NV. This individual will serve as the face of the business, assisting customers in-person, answering product questions, processing transactions, and providing an exceptional shopping experience.

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

This role is a full time role that will require a shift every Saturday. Sundays are guaranteed off as well as a week day. The shift is from 9:30am to 5:30pm.

Pay is dependent on experience and can go up to $22 an hour.

Responsibilities

• Greet and assist customers in a professional and friendly manner

• Provide product recommendations and answer customer inquiries

• Process sales transactions, returns, and exchanges

• Handle customer concerns and resolve issues promptly

• Maintain store appearance, merchandising displays, and inventory organization

• Assist with receiving and stocking merchandise

• Support overall store operations and daily opening/closing tasks

• Collaborate with team members to achieve sales and customer service goals

REQUIRED SKILLS AND EXPERIENCE

• 1+ year of customer service, retail, or sales experience

• Fluent in both English xhyhwjd and Spanish

• Strong communication and interpersonal skills

• Comfortable working in a fast-paced retail environment

• Basic computer and point-of-sale (POS) system experience

• Must be available to work Saturdays

NICE TO HAVE SKILLS AND EXPERIENCE

• Experience in sporting goods, fitness, boxing, or athletic environments

• Passion for sports, boxing, combat sports, fitness, or outdoor activities