Assistant Clinic Manager

5 ways we redefine work & give back to YOU! We are committed to your growth. You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work. Work/Life Harmony. We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work. You will be led, not managed. The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize or overlook. Speak Up Culture. Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but vital to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here. Location & Job Type Location: Franklin, TN Job Type: Full‑time Compensation & Schedule Compensation Package: Incoming Assistant Clinic Manager at Franklin can expect to be brought in starting at $25/hr base + bonus opportunity with the opportunity to grow from there. Schedule/Availability: Clinic operating hours (as posted on website, subject to change) including mall holiday extended hours and weekend availability. Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. Physical Requirements & Environmental Conditions This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time. Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs. Frequently talking and listening to clients in person and on phone. Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices. Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus. About This Exciting Role Skin Laundry is growing & glowing! We have multiple new clinics opening across the US. We’re looking for laser focused Assistant Clinic Managers to lead our sales strategies and day‑to‑day management of one of our Skin Laundry clinics. As an ACM you’re a key team member who inspires and leads by example. You will partner directly with the Clinic Manager to support all aspects of successful sales & retention strategies, customer service‑related initiatives, and clinic operations. You will help ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As an ACM you are a caring leader and must have the ability to make informed decisions, solve problems thoughtfully, and effectively lead the store when the Clinic Manager is not present. Reports To: Clinic Manager Responsibilities Create curated client experiences. Present & promote customized laser facials best suited for current and prospective clients’ personal skincare needs. Discuss the importance of the skin care protocols & products suggested by the medical team. Establish and maintain effective client retention processes. Celebrate the success of clients’ results. Partner with Clinic Manager in meeting & exceeding revenue goals set for clinic. Use KPIs and propose action plans to elevate client experience. Plan and operate within the approved budget. Adjust staffing levels according to policy and standards. Supporting Store Operations Success Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business. Assist with orientation, training, coaching, and developing staff members to understand and execute operational expectations. Establish adequate staff to ensure timely patient visits. Strong communication skills, ability to multitask, and comfortability with computer/store systems. Enhancing Skin Laundry Culture Partner with clinic team to provide people‑oriented, respectful & inclusive workplace of belonging. Respect and support all team members’ individuality, help provide an enjoyable clinic environment & opportunities for development and growth. Understand opportunities and support the team to meet personal & clinic business goals every day. Uphold organizational relationships with Skin Laundry’s “One‑Team” Leadership Mentality. Assists in the Following Review and authorize timecards & time‑off requests. Ensure established inventory standards for all supplies and equipment. Problem‑solve challenges and communicate solutions to appropriate personnel and departments effectively. Maintain a safe work environment. Partner with Clinic Manager in developing staff. Complete employee evaluations as needed. About You Ideally 1‑2 years of management experience in a retail environment. Comfortable with selling in a high‑volume retail clinic. Passion for accessible and inclusive skin care beauty for all skin types. Enjoy working 1:1 with clients. Proficiency in Retail Math, MS Office Suite, and Outlook. Exceptional customer service and outreach, while driving your clinic to the next level. Belief in creating an uplifting and positive company culture—one that fosters belonging, diversity, inclusivity, and equity. Driven, self‑motivated, and hold yourself and others to exceptional standards. Influences others, possessing strong verbal and written communication skills. Loves to collaborate with others and thrives in a team environment. Loves to learn & continuously grow. Employee Benefits & Perks Skin Laundry Complimentary Employee Treatment & Product Discount Program Vacation leave, sick leave, and 10 paid holidays Health insurance – medical, dental, and vision insurance options 401(k) Flexible Spending Accounts (FSA) – health care and dependent care Voluntary Term Life insurance for employee, spouse, and child(ren) Employee Assistance Program (EAP) Voluntary Accidental Death & Dismemberment (AD&D) Voluntary Commuter Benefits Voluntary Legal Benefits Voluntary Group Accident insurance Voluntary Critical Illness insurance Voluntary Hospital Indemnity insurance ADP LifeMart – discounted products, services, and experiences Equal Opportunity Employer At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation Assistance Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact View email address on click.appcast.io. #J-18808-Ljbffr Skin Laundry