Operations Manager

Department:

Operations
Location:

Skokie, IL
Compensation:

$100,000 - $150,000 / year
Description
Precision Heating & Air Conditioning is a 45-year-old commercial and industrial HVAC company based in Skokie, IL, specializing in nursing homes and healthcare facilities across Chicagoland. We are growing fast, with more work than we can take on, and we are hiring an Operations Manager to sit between our service coordinator and our VP, run day-to-day operations, and lead our field team. We are looking for someone who has seen how a larger, well-run shop operates and can bring that structure here: the processes, standards, and accountability that let a strong team scale. We have never had a salesperson and pay no upsell commissions, and 18 to 20 year tenures are common here.
Key Responsibilities

Own day-to-day operations across service and installation, including scheduling, dispatch priorities, and daily to-dos
Oversee and support our field technicians, with 1 to 2 direct reports to start and the team growing
Build and roll out operational processes, standards, and KPIs that help the company scale
Partner with the VP and ownership on hiring, staffing plans, and growth goals
Use ServiceTitan to manage workflow, job documentation, and performance reporting
Maintain strong relationships with long-term commercial and healthcare customers
Uphold quality, safety, and customer service standards in occupied healthcare settings
Skills, Knowledge & Expertise
Operations, general management, or service management experience at a commercial HVAC or mechanical contractor
Experience at a larger or process-driven company, with a track record of building systems and standards
Proven leadership of field technicians and office support staff
Strong working knowledge of commercial HVAC equipment such as chillers, boilers, and rooftop units
ServiceTitan or similar field service software experience preferred
Must pass a pre-employment background and reference check
Benefits
Base salary of $100,000 to $150,000, depending on experience
Health insurance with a generous employer contribution
Dental and vision available with 50% of the employee premium covered
Simple IRA with 3% company match
PTO, sick time, and paid national holidays after 90 days
A leadership seat in a stable, growing company with no sales quotas or upsell commissions, ever

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