Workforce Analytics & Optimization Analyst
AltaMed Health Services
AltaMed Health Services Corp. is seeking a Technical Analyst, Workforce Management to optimize staffing, monitor KPIs, and improve operational efficiency across Omnichannel initiatives. You will analyze data, create insights, and support the adoption of new technologies. The role includes building schedules, generating dashboards, and maintaining WFM systems, with collaboration across IT/Telecom. Requires a BS/BA and at least 2 years in contact center analytics; WFM experience is preferred. #J-18808-Ljbffr AltaMed Health Services
Vacancy posted 9 hours ago
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