Senior Director, Operations

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $139,400.00 - $230,000.00 Target Openings 1 What Is the Opportunity? Travelers is seeking a Senior Director, Circle Lead / Team of Teams Lead to drive Data & Analytics execution of business strategies in an agile fashion. In this position, you will be responsible for implementing the D&A strategy and portfolio of deliverables and capabilities spanning a medium number of agile product teams primarily within a single business unit or product. You will apply business acumen and leadership in partnership with technology counterparts to enable teams to achieve their goals, and drive end-user value while delivering results in service to business strategy. You will drive towards innovative solutions, while making trade-off decisions related to funding and resource allocation. As the Business Circle Lead in the Data & Analytics team, you will partner with the Technology Circle Lead to support the implementation of a D&A strategy across Travelers Enterprise, keeping the customer at the center of this journey-led transformation. You will use your experience and ability to influence and guide others to help set strategic direction for the solution with accountability for the execution ensuring alignment to long term strategy and essential business outcomes. You will apply strong business acumen and leadership in partnership with technology counterparts to enable teams to achieve their goals. You will work closely with other Circles and Business Stakeholders to help create and expand on our D&A ecosystem while delivering results in service to business strategy. To successfully integrate, you and your teams will work with many different disciplines across Travelers, including Finance, Operations, and our Payment and Billing Platforms. You will work with key Enterprise payment and billing functions to contribute toward an exceptional change management focus that enables quick adoption, onboarding and exciting new employee experiences. This position will strategically interface with key business and technology stakeholders to integrate Payments & Billing data across multiple lines of business. As an organizational leader, you will have the ability to shape and develop the D&A strategy and the teams working towards these goals via coaching, mentoring and empowering. What Will You Do? Lead, define, communicate, and champion the work of a small number of agile teams (i. e. Team of Teams) working toward common business outcomes generally within a specific business segment. As the Senior Director you will lead multiple business units or product lines/assets that may cross Circles, Value Streams and/or organizational products having interdependencies with other systems/products Work with Senior level leaders, and Business Stakeholders in the organization Partner with Technology Circle Lead to implement multi-team vision and strategy, ensuring alignment to overall value stream outcomes, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the Circle / Team of Teams vision and strategy effectively to teams and stakeholders. Effectively drive, manage, implement and track one or more portfolios of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed. Prioritize interdependent team backlogs addressing risks and dependencies within and outside the Circle to defined outcomes and ensuring overall alignment with business strategy; Make trade-off decisions to balance quality, cost, and timelines to maximize value. Identify innovative solutions both internal and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities. Oversee and make data driven decisions related to funding and resource allocation, and prioritization of work in alignment with circle and value stream objectives. Lead positive team d #J-18808-Ljbffr