Community Manager

Job Description

Job Description

COMMUNITY MANAGER | MOBILE, AL

Student Housing | New Property Acquisition

About the Opportunity

LMS Investment Management is seeking an experienced, results-driven Community Manager to lead operations at a student housing community in Mobile, Alabama, and an exciting new addition to our growing portfolio.

This is a unique opportunity for a strong multifamily leader to take ownership of a newly acquired community, build a high-performing team, and make an immediate impact on the property's success.

Student housing moves at a different pace, and we're looking for someone who understands what it takes to succeed in this dynamic environment. From managing student leasing cycles and maximizing occupancy to creating an engaging resident experience, the ideal candidate knows how to balance operational excellence with a strong sales and customer service mindset.

Student housing management experience is strongly preferred.

What You'll Do

Lead the Community & Team

• Oversee all aspects of daily property operations, ensuring a well-maintained, professionally managed community.
• Recruit, coach, and develop a high-performing on-site team.
• Establish clear performance expectations and foster a culture of accountability, teamwork, and exceptional service.
• Lead the community through a successful ownership and management transition.

Drive Leasing & Occupancy

• Develop and execute leasing strategies to maximize occupancy, rental revenue, and resident retention.
• Manage student housing leasing cycles, including preleasing, renewals, move-ins, and move-outs.
• Monitor leasing velocity, conversion ratios, availability, and market trends to stay ahead of occupancy goals.
• Partner with Marketing to develop creative outreach strategies, campus relationships, and resident engagement initiatives.
• Build a strong community presence and deliver an exceptional leasing experience.

Manage Student Housing Operations

• Coordinate high-volume student move-ins and move-outs, including annual turnover and unit readiness.
• Oversee maintenance operations, work orders, preventative maintenance, and property inspections.
• Maintain strong communication with residents, guarantors, and other stakeholders as appropriate.
• Address resident concerns professionally while maintaining community policies and expectations.
• Ensure the community consistently meets LMS standards for appearance, safety, and resident satisfaction.

Own the Financial Performance

• Prepare and manage operating budgets, control expenses, and maximize Net Operating Income (NOI).
• Monitor collections, delinquency, leasing performance, and financial reporting.
• Review monthly financial statements and identify opportunities to improve property performance.
• Collaborate with Regional Leadership and corporate teams to achieve operational and financial objectives.
• Ensure compliance with Fair Housing regulations, applicable laws, and company policies.

What We're Looking For

• High school diploma or GED required.
• Previous experience as a Community Manager or Property Manager within multifamily property management required.
• Student housing management experience strongly preferred.
• Experience managing student leasing cycles, preleasing, and high-volume annual turnovers highly desirable.
• Proven ability to drive occupancy, achieve leasing goals, and manage financial performance.
• Strong leadership skills with experience developing and motivating on-site teams.
• Excellent communication, organizational, and problem-solving abilities.
• Experience managing operating budgets, collections, and expense controls.
• Knowledge of Fair Housing laws and property management best practices.
• Yardi Voyager experience preferred.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Ability to thrive in a fast-paced, performance-driven environment.

Physical Requirements

This position requires the ability to:

• Walk the property regularly, including climbing stairs.
• Conduct routine property inspections.
• Tour apartment homes and community amenities.
• Interact with residents, prospective residents, and team members throughout the community.

Why LMS?

At LMS, we believe our people make the difference.

As we continue expanding our portfolio throughout the Southeast, we're looking for leaders who are ready to take ownership, drive results, and grow with us.

Joining LMS at a newly acquired community offers the opportunity to make a meaningful impact from day one. You'll have the ability to build your team, establish operational standards, and help shape the future success of The Social, all while receiving support from an experienced regional and corporate leadership team.

If you're a motivated property management professional who thrives on challenges, enjoys developing people, and knows how to deliver results, we'd love to meet you.

About LMS Investment Management

LMS is a vertically integrated real estate investment and management company specializing in multifamily housing, Build-to-Rent communities, development, construction, and property management.

For more than 20 years, we've successfully served communities throughout the Southeast while managing over $1.5 billion in assets and more than $150 million in active construction and development projects.

Everything we do is guided by one mission:

Create Community. Create Value.