Assistant Team Leader

Job Title: Assistant Team Leader

Job Summary:

CASES is currently seeking a highly organized and detail-oriented Assistant Team Leader to join our Pretrial Services team. As an Assistant Team Leader, you will function as supervisory support to the Team Leader, handling specific responsibilities designated by them. You will provide direct oversight and supervision to the Case Coordinators and Peer Mentor staff. During periods where the Team Leader is occupied with other Supervised Release programmatic obligations or otherwise unavailable, the Assistant Team Leader will assist in managing the day-to-day operations of the team with the additional support of their Borough Director.


The ideal candidate will have excellent organizational skills, effective communication abilities, and the ability to prioritize tasks effectively. CASES' Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services.


This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.


Salary: The salary for the Assistant Team Leader role is $81,955.00 annually.


Shift Hours: This position is full-time working Monday - Friday from 9am to 5pm.


Location Address: 4 West 125th Street, New York, NY 10027.


Workplace Flexibility: Hybrid 1 day remote per week after successfully completing 90-day introductory period.


What you will be doing:

• Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services
• Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers
• Provide recovery-oriented, trauma-informed, and gender-responsive services
• Assess participants; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans
• Conduct outreach to families and significant others to gather collateral information for service planning
• Use evidence-based counseling approaches to develop a rapport with participants and develop insight into specified need areas
• Take leadership in management of high risk and complex care cases, including conducting direct work in the community and with other members of the team as needed to manage risk
• Complete assessments, progress notes and program data reporting as required by program funders.
• Adhere to Supervised Release program protocols ensuring participants at higher risk for criminal recidivism and supervision failure receive intensive supervision
• Support internal program auditing activities of progress notes, service referrals, service plans, discharge summaries and court reports with additional reinforcement during supervision
• Complete electronic chart-keeping activities in accordance with confidentiality regulations, policies, and procedures
• Provide culturally competent and anti-discriminatory services in accordance with CASES policies
• Supervise Case Coordinators and peer intern students, where applicable

What we are looking for:

• Master's degree in a relevant clinical discipline such as Social Work, Mental Health Counseling, Psychology with 2-4 years Supervisory experience
• At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders
• Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery
• Experience understanding family systems based on diversity of cultural and ethnic backgrounds
• Highly organized and self-motivated.

Preferred Skills:

• Bi-lingual Spanish and English
• LMSW or LMHC preferred

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off - starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Our Values

At CASES, we like to move with

PURPOSE , which reflects our values:

PEOPLE| Hold people's stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.


CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.


Monday - Friday, 9am to 5pm
35 hours per week excluding breaks