SVP of Property Management & Maintenance

Job Description

Job Description

SVP OF PROPERTY MANAGEMENT & MAINTENANCE

Department: Property Management & Maintenance
Reports To: Chief Executive Officer
FLSA Status: Exempt
Employment Type: Full-Time Executive Leadership Position

Salary Range

Minimum

Midpoint

Maximum

$92,300

$133,800

$175,400

Hiring Range

$92,300 – $133,800

Eligible employees enjoy a comprehensive benefits package including:

✅ Health Insurance
✅ Dental Insurance
✅ Vision Insurance
✅ Prescription Coverage & Wellness Benefits
✅ Term Life Insurance
✅ Long-Term Disability Insurance
✅ Flexible Spending Accounts (Health & Childcare)
✅ South Carolina State Retirement System
✅ SC Deferred Compensation (401(k) & 457 Plans)
✅ Annual Leave Accrual
✅ Sick Leave Accrual
✅ 13 Paid Holidays
✅ FREE Gym Membership
✅ Alternative Work Schedules (including 4-Day Workweek, where applicable)
✅ Employee Assistance Program
✅ Apprenticeship Opportunities (where applicable)

POSITION SUMMARY

The Senior Vice President of Property Management and Maintenance serves as the executive leader responsible for the strategic oversight, operational performance, regulatory compliance, physical condition, and financial management of Columbia Housing's property management and maintenance operations.

This position provides executive direction for all public housing, affordable housing, RAD, mixed-finance, Project-Based Voucher, and other agency-owned or managed housing assets. The successful candidate will ensure properties are operated safely, efficiently, and in compliance with all applicable federal, state, and local regulations while supporting Columbia Housing's mission and strategic goals.

ESSENTIAL DUTIES & RESPONSIBILITIES

Executive Leadership & Strategic Oversight

• Provide executive leadership for all property management and maintenance operations.
• Develop operational goals, policies, performance standards, and asset management strategies.
• Advise executive leadership regarding operational risks, compliance issues, staffing needs, and organizational improvements.
• Lead strategic initiatives focused on occupancy, modernization, resident satisfaction, and operational efficiency.
• Direct and supervise Regional Property Managers and the Superintendent of Maintenance.

Property Management Operations

• Oversee leasing, occupancy management, rent collection, recertifications, resident relations, and lease enforcement.
• Monitor occupancy rates, delinquency trends, vacancy turnaround times, and operational performance.
• Ensure properties remain safe, secure, attractive, and compliant.

Maintenance & Asset Management

• Direct agency-wide maintenance operations.
• Oversee preventive maintenance programs, work order systems, emergency response, and unit turnover.
• Ensure compliance with NSPIRE, REAC, and applicable building and safety standards.
• Coordinate maintenance efforts with capital improvement and modernization projects.

Compliance & Regulatory Administration

• Ensure compliance with HUD regulations, Fair Housing requirements, NSPIRE standards, procurement regulations, and agency policies.
• Prepare for audits, inspections, reviews, and regulatory assessments.
• Monitor corrective action plans and operational compliance initiatives.

Financial & Budget Administration

• Participate in the development and oversight of departmental budgets.
• Monitor operational expenditures, maintenance costs, contracts, and asset performance.
• Identify operational efficiencies and cost-saving opportunities.

Capital Projects & Vendor Management

• Support modernization, redevelopment, rehabilitation, and capital improvement projects.
• Manage contractor and vendor performance.
• Assist with RAD conversions and redevelopment initiatives.

Personnel Leadership

• Supervise leadership staff and establish accountability standards.
• Evaluate performance, develop staff, and recommend personnel actions.
• Foster a culture of professionalism, customer service, safety, and operational excellence.

Fleet Operations

• Oversee vehicle assignments, maintenance schedules, registrations, inspections, and fleet compliance.

Executive Reporting

• Prepare operational reports, presentations, and performance analyses.
• Attend Board meetings and provide recommendations to executive leadership.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

The ideal candidate will possess:

• Extensive knowledge of HUD public housing, RAD, PBV, affordable housing, and property management programs.
• Strong knowledge of maintenance operations, asset preservation, and building systems.
• Knowledge of NSPIRE, REAC, PHAS, procurement regulations, Fair Housing, and local code requirements.
• Strong leadership, strategic planning, and organizational management skills.
• Excellent financial management and budget administration abilities.
• Strong analytical, communication, negotiation, and conflict resolution skills.
• Proficiency with property management software, maintenance systems, Microsoft Office, and reporting tools.
• Ability to lead organizational change and manage large-scale housing operations.

EDUCATION & EXPERIENCE

Required

• Bachelor's Degree in Business Administration, Public Administration, or a related field.
• Minimum of five (5) years of experience managing housing developments.
• Minimum of two (2) years of supervisory experience.
• Equivalent combinations of education and experience may be considered.
• Valid South Carolina Driver's License with an acceptable driving record.

Preferred

• Experience with Public Housing, RAD, LIHTC, PBV, or other HUD-assisted housing programs.
• Public Housing Manager (PHM), Certified Apartment Manager (CAM), Certified Property Manager (CPM), Housing Credit Certified Professional (HCCP), Asset Management Certification, or similar credentials.
• Ability to obtain Public Housing Manager or Asset Management Certification if not currently certified.

BEHAVIORAL COMPETENCIES

Successful candidates will demonstrate:

• Leadership
• Job Knowledge
• Commitment to Results
• Customer Service Excellence
• Effective Communication
• Initiative
• Responsiveness & Accountability
• Teamwork and Collaboration

PHYSICAL REQUIREMENTS

• Ability to travel regularly between Columbia Housing properties and offices.
• Ability to inspect residential units, buildings, maintenance operations, and construction activities.
• Ability to sit, stand, walk, climb stairs, bend, and operate office equipment.
• Ability to occasionally lift up to 25 pounds.

WORK ENVIRONMENT

This position operates in a combination of office, residential property, and field environments and may require evening, weekend, or emergency response availability. The position frequently interacts with residents, contractors, vendors, government officials, and community stakeholders.

Columbia Housing is an Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, political affiliation, marital status or veteran status.