Operations Supervisor

Operations Supervisor

Location - Jacksonville, Texas, United States Work Arrangement - Onsite

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet's future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

You'll play a key role in solving real-world challenges. You'll apply your skills to deliver results that matter whether that's through engineering, planning or customer support. You'll work with purpose, learn every day and help shape a more sustainable future.

Operations Leadership

Supervise daily service center and warehouse operations including hose production, rubber lining, and urethane pouring to ensure smooth workflow and high-quality output. Team Coordination: Coordinate activities between service technicians, office staff, and shipping/receiving personnel to meet customer orders and service jobs on time and within scope. Inventory Management: Oversee inventory counts, ordering, and support accuracy in receiving, picking, and shipping activities to maintain optimal supply levels. Administrative Support: Assist Service Center personnel with quote development, order entry, job file setup, invoicing, and document management to support efficient office operations. Performance Monitoring: Track productivity, labor utilization, and work backlog to identify opportunities for operational improvements. Collaboration: Work closely with sales, engineering, and service teams to fulfill customer commitments and resolve operational challenges. Staff Development: Assist with scheduling, training, and performance evaluation of hourly staff to build a capable and motivated team. Travel Requirements: Initial travel for training (potentially a couple of weeks) and occasional travel to customer sites as needed. Success Indicators: Ability to make independent, sound decisions with minimal supervision, leading to stable and efficient shop operations.

Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

Must-haves: 3+ years of supervisory or team lead experience in a manufacturing environment Strong mechanical aptitude Experience rebuilding equipment (pumps preferred but not required) Ability to lead decisively and independently in a manufacturing shop setting

Nice-to-haves: Direct experience rebuilding pumps Exposure to mining or industrial equipment manufacturing Familiarity with pump or rotating equipment service and repair Organized, decisive, and self-sufficient personality traits

We live our values — we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We're passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We're working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits:

• Competitive Compensation
• Excellent Health / Dental / Vision Options
• 5% 401(k) Retirement Match
• 15 days Paid Time Off in first year
• 11 Paid Holidays per year
• Flexibility in your schedule
• Parental Leave

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