Surveillance Officer

Surveillance Officer - Full Time, Able to work any shift WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission : “Create the Extraordinary" Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values : “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary This position typically starts at $19 per hour and works a variable schedule, including evenings, weekends and holidays. Team members begin accruing PTO starting on day one, and full ‑ time employees are eligible for benefits after 90 days. This role puts you right in the middle of the action, where you get to uncover what’s happening across the entire property and help keep the casino running safely and smoothly. Every shift feels like a high‑stakes mission as you monitor games, guests, and employees, mastering surveillance technology and spotting anything out of the ordinary. You’ll dive into real investigations, work with law enforcement, review footage, and learn the ins and outs of every table game and compliance rule. If you love fast‑paced environments, sharp observation, and the thrill of protecting a major entertainment hub, this job delivers excitement every single day. How You Will Create the Extraordinary Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready ‑ to ‑ learn attitude. Greets guests and team members warmly and professionally, supporting our Family Style Service culture. Works a flexible schedule, including nights, weekends, holidays, and overtime as needed. Conducts clandestine surveillance of all operations in and around the property. Observes and reports. Responsible for observing all games, guests, and employees to protect assets of the company. Monitors casino floor and support facilities to ensure the safety of Harrah’s guests, employees and property. Learns rules of all table games offered as well as various departmental MICS,ICS and CSRs. Conduct extensive reviews and compile video to ensure compliance of Title 31 and AML policies. Conduct extensive investigations and compiling video for various local, state and federal law enforcement agencies. Enter and retrieve information from computer databases to utilize such information for Surveillance activities. Records any irregular gaming activity. Check all cameras and Surveillance equipment to ensure proper effectiveness in Surveillance activities. Operates all surveillance equipment, including, but not limited to VCRS, DVD players, monitors, switches, computers, controllers, and cameras as assigned. Provides closed circuit television and personal observations of all departments and applicable job functions to ensure that all company policies and procedures are met with compliance. Adheres to regulatory, departmental, and company policies in an ethical manner. Surveillance staff is prohibited from transferring to certain positions on the casino floor at Harrah’s NKC once they work in surveillance. What You Will Need Must be at least 21 yrs. of age. High School Diploma or equivalent required. Must be able to obtain Missouri Gaming License. Must pass background check. Ability to read, write, and understand English. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Communicates effectively and maintains positive working relationships with guests, coworkers, and management. Must pass the required preemployment urinalysis Well-groomed hair and personal hygiene are essential. Must be able to work any day of the week and any shift, including holidays and weekends. Must have excellent customer service/communication skills. Knowledgeable in data entry, read and interpret output from a computer. Broad knowledge of games and casino rules, procedures and administration. Familiarwith camera equipmentand those methods of operation and recording is preferred. TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Job Info Job Identification 88573 Job Category Security and Surveillance Job Schedule Full time Locations Harrah's North Kansas City (On-site) #J-18808-Ljbffr