Senior Mortgage Loan Processor

Senior Mortgage Loan ProcessorThe Senior Mortgage Loan Processor reviews and gathers documentation, verifies information, and orders loan-related documents to submit for underwriting of mortgage loans within UFCU and industry guidelines. This role assumes primary responsibility for the loan file and loan documentation from the receipt of the contract through closing/funding.The Senior Mortgage Loan Processor reports to the Senior Manager, Mortgage Loan Operations.Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:Purposefully Member-ObsessedWe are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success.Possibilities ReimaginedWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.Performance Excellence Rooted in Unwavering IntegrityWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.Essential FunctionsLoan File Evaluation and DocumentationEvaluates loan applications and accompanying documents to determine compliance with Automated Underwriting System (AUS) results and guidelines; conducts further due diligence and re-evaluates based on AUS as neededPerforms thorough review of credit reportReviews employment information and collects necessary supporting documentationReviews asset statements and financial information and collects necessary supporting documentationCommunicates with members and maintains effective follow-up to ensure receipt of documents necessary for loan processingEvaluates appraisals for accuracy, making sure any corrections, adjustments, and repairs are completed prior to underwriting submissionOrders property information including title, flood certification, and homeowner's insurance documentsReviews title documents for valid ownership, chain of title, taxes, subordinate liens, liens and judgments, and current mortgage holderPerforms due diligence on loan package to ensure it is complete and thorough before submitting for underwriting approvalVerifies that Underwriter receives and clears all underwriting conditions and prepares the file for submission to the Closing DepartmentStays current on all underwriting guidelines and quality control policiesCommunicationPerforms timely follow up with key individuals to resolve problems and/or responds to inquiriesWorks collaboratively with Loan Officers, Underwriters, and Closers to resolve problems.Handles all member communication during the processing of the mortgage loan.OtherAdheres to all company policies, procedures and business ethics codes.Completes required regulatory training as assigned.Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.Knowledge/Skills/AbilitiesKnowledgeAdvanced knowledge of current mortgage lending laws and regulations for Fannie Mae, FHA, VA, USDAThorough knowledge of all aspects of the federal and state regulations dealing with Home Equity lendingAdvanced knowledge of the mortgage process, documentation, requirements, and terminologyProficient in use of computers and MS Office software suite (e.g., Outlook, Word, Excel)SkillsExcellent analytic skills, attention to detail, and ability to work within time constraintsExcellent interpersonal, written and verbal communication skillsAbilitiesDemonstrated ability to use loan origination and underwriting software to efficiently perform job functionsWell-developed ability to manage multiple tasks/projects and deadlines simultaneouslyAbility to quickly build rapport and establish credibility with members and co-workers.Ability to manage multiple projects, under tight deadlines while maintaining the accuracy and integrity of loan documentation.Ability to efficiently work both independently and in a team environmentStrong ability to effectively manage daily workload to meet or exceed service levelsAbility to exhibit adaptability to effectively adjust to frequent changesAbility to consistently and effectively make evaluative judgmentsCore CompetenciesDemonstrating Member ObsessionPuts themselves in the Member's shoesLooks for friction pointsMakes it personalized and easyDemonstrating Performance ExcellenceSets standards for elevating excellenceEnsures elevated qualityTakes responsibilityConducts continuous improvementDemonstrating InnovationChallenges current thinkingApproaches change with a positive mindsetExperienceMinimum RequirementsHigh School Diploma or equivalentMinimum five (5) years of experience in mortgage loan processingDeep experience with Encompass Loan Origination System (LOS)Extensive experience with all loan products available by Fannie Mae, Freddie Mac, FHA, VA, and USDAMust be bondablePreferred RequirementsBachelor's degree or related college courseworkPrior financial institution experienceExperience with AllRegs software to review mortgage Underwriting guidelinesBilingual in English and SpanishPhysical DemandsThe physical demands described are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.FrequentWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.Employee will make extensive use of the telephone and virtual communications requiring the ability to explain complex information effectively and accurately.Work EnvironmentThis position requires frequently working onsite at UFCU Plaza in Austin, Texas.This position may involve periodic stressful conditions.May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.Frequent computer use at a workstation up to two hours at a time.The noise level in the work environment is usually moderate