People Experience Manager

Job Description

Job Description

We are looking for a People Experience Manager to help shape a supportive, engaging workplace for our team. In this role, you will partner with leaders across the business to strengthen employee development, improve the overall team experience, and support workforce planning within the division. This position is ideal for an HR specialist who combines strong relationship-building skills with a practical, hands-on approach to coaching, communication, and employee growth.

Responsibilities:
• Partner with supervisors and department leaders to enhance the employee experience and address workforce needs across the division.
• Guide employee development efforts by supporting performance conversations, growth planning, and ongoing coaching initiatives.
• Collaborate with shop leadership to identify staffing priorities and recommend practical approaches for team alignment and retention.
• Work closely with the Technical Training Coordinator to evaluate training needs, recommend assessments, and support skill development for shop employees.
• Facilitate 90-day and annual development meetings with employees and leadership to review progress, expectations, and future goals.
• Maintain accurate employee progress records in HR systems and monitor advancement against established development objectives.
• Advise managers, supervisors, and team leads on employee development processes, providing training and consistent guidance as needed.
• Identify internal talent by assessing employee strengths, capabilities, and readiness for growth opportunities within the organization.
• Contribute as a collaborative team member by stepping in on additional HR-related priorities as department needs evolve.• 3+ years of experience in human resources, employee relations, or a related people-focused role.
• Demonstrated background in onboarding, HR administration, benefits support, and HRIS usage.
• Strong communication and interpersonal skills with the ability to build trust across all levels of the organization.
• Ability to stay organized, manage multiple priorities, and maintain close attention to detail in a fast-paced environment.
• Proven ability to work collaboratively with managers and employees to support development and workplace engagement.
• Self-directed approach to problem-solving, prioritization, and follow-through on sensitive HR matters.
• Positive, detail-focused demeanor with a commitment to teamwork, integrity, and employee support.