Software Quality Assurance Analyst

QA Software Analyst at Ninth BrainJoin Our Team as a QA Software Analyst at Ninth Brain! Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.As a QA Software Analyst, you will:Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards. Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance. Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security. Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences. Maintain Ninth Brain's Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we'd love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement. Primary Responsibilities:Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.Problem Solving: Identify, document, track software defects, and work with the development team to troubleshoot and resolve issues promptly.Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.What's required...Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)2-4 years of experience in software testing or quality assurance6 + months of experience working remotelyStrong knowledge of QA methodologies and testing typesExperience gathering requirements from stakeholders to define clear testing objectivesProficiency in debugging techniques to troubleshoot issues effectivelyFamiliarity with Agile methodologiesExperience with testing in the.NET frameworkUnderstanding of DevOps practices and their role in the software development lifecycleDetail-oriented with a passion for improving product qualityStrong problem-solving skills and a collaborative mindsetExcellent analytical and communication skillsAbility to work effectively in a fast-paced, team-oriented environmentSelf-motivated, results-driven, and able to perform well under pressureEven better, if you have...Certified Software Tester or Quality Engineer CertificateProficiency with Jira PlatformExperience in the EMS IndustryExperience with API testing tool (e.g. Postman, Hoppscotch)Hands-on experience with test automation tool (e.g. Playwright)Does this sounds like you? Apply today! What you'll get...Competitive salary $60,000- $68,000Medical, dental, and vision coverage401(k) retirement plan with company matchingParental LeaveDisability InsuranceGroup and Voluntary Life InsuranceA generous schedule of paid holidays, including your birthday, summer Friday program, and PTOMonthly stipend to offset phone and internet services for working remotelyMonday to Friday schedule except when traveling for tradeshowsWork from the comfort of your home officeStay connected with the team via phone, Zoom chat, and scheduled meetingsFun in-person company quarterly outingsNinth Brain is a professional services firm that enables first responder organizations to focus on what's important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.