Healthcare Insurance AR Representative II - Dallas, TX

HealthcareInsurance AR Specialist II Onsite – Dallas, TX 75251 Compensation and Schedule Salary: $23.19/hr to $25.89/hr (based on experience) Shift: Monday to Friday, 8-hour in-office | 40 hours/week Required Experience Minimum 5yearsexperience in healthcare AR, dental insurance REQUIRED At least two (2) years as an Accounts ReceivableSpecialist in healthcare At least two (2) years of Payment Posting experience REQUIRED High school diploma or equivalent. Insurance and Patient AR experience. Understanding of dental and medicalinsurance. Proficient in Microsoft office applications including Word, Excel and Outlook. Excellent communication, research, problem-solving, and time management skills. High level of accuracy, efficiency, and accountability. 2 years of Patient access and Insurance verification preferred Responsibilities Identify problem accounts with payors; investigate and correct error, follow-up on missing account information, and resolve past‑due accounts. Research inquiries regarding past‑due balances and insurance guidelines. Resolve delinquent accounts; prepare payment plans and monitor adherence to plans by guarantor; direct accounts to inside collection department when necessary. Prepare reports to identify and resolve accounts receivable issues. Post data; verify and perform mathematical computations; maintain files. Compose and type routine correspondence, memos, letters, appeals, etc. Work with practices within the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas. Identify patient accounts for collection action when delinquent or when unable to contact patient or guarantor. Process the Account Receivable Report. Contact payors/insurance companies and patients if there is a delay in responding to claims or statements. May process incoming and outgoing mail. Verify all patient and guarantor demographics are entered correctly when confirming account for refunds team. Enter contact notes related to all communications regarding account including phone, email, etc.between patient, guarantor, insurance carrier, practice, and surgeon. Provide the utmost level of customer service with practices. Perform tasks for other accounts receivable representatives while they are on vacation. Provide support for other team personnel during periods of high activity. Provide training for new and existing staff. Benefits 401(k) matching PTO Dental Insurance Vision Insurance Health Insurance Life Insurance Referral program Supplemental Insurance (free) #J-18808-Ljbffr