Patient Care Advocate | Float; Varied Shift

Patient Care Advocate | Float

Position Summary: Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude. Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information. Provides information regarding particular exams and procedures including prep information. Prepares, processes, and maintains all confidential records on new and existing patients. Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Desired Professional Skills and Experience: High School Diploma or equivalent. Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor. Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others. Must have excellent organizational skills and attention to detail. Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Compensation and Total Rewards: Final compensation is determined based on education, experience, certifications, and geographic factors. In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include: Health and wellness coverage options, 401(k) with employer offerings, paid time off and paid holidays, incentive and productivity programs (where eligible), family planning and telehealth benefits. (All benefits subject to eligibility requirements.)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email View email address on click.appcast.io to notify our team.