Front Office Coordinator / Assistant Manager

Why AOB Med Spa?

Would you love to work in one of Denver's premier luxury medical spasset in a stunning environment with soaring city, mountain, and water viewsalongside the industry's top talent and the most discerning patients anywhere?

AOB Med Spa is a renowned luxury medical spa located in beautiful Greenwood Village, CO, in the heart of the Denver Tech Center. We set the gold standard in aesthetics and are Denver's authoritative voice in beauty, wellness, and advanced aesthetic medicine.

We deliver highly personalized care through an elite team of professionally trained providers offering advanced, safe, and effective treatments under the direction of our experienced Medical Director. Our practice features cutting-edge technology and a singular focus on achieving exceptional, natural-looking results.

We are proud to be the #1 CoolSculpting practice in Colorado and consistently rank among the Top 10 CoolSculpting practices in the United States.

Our Core Values

Excellence Integrity Consistency Optimal Results Meaningful Relationships Empathy Love Fun Care

These values are the foundation of our culture and the reason we offer an outstanding, supportive, and inspiring work environment.

The Opportunity

We are seeking an exceptional Front Desk Coordinator / Assistant Manager to join our dynamic, high-performing team. This role is ideal for a polished professional who thrives in a luxury setting, leads with integrity, and is passionate about delivering an exceptional patient experience.

We are elite professionalsand we are looking for someone who genuinely loves being exceptional.

Job Description

This is a patient-centric role focused on creating extraordinary experiences and building lasting relationships. The Front Office Coordinator / Assistant Manager is the face of our practice and represents the values of our brand, ensuring every patient interaction is warm, professional, and memorable.

Key Responsibilities Include:

• Drive business growth by reaching out to leads and scheduling consultations and treatments
• Create social media posts, videos, and email blasts aligned with the marketing calendar
• Support RNs, Injectors, CoolSculpting specialists, Medical Aestheticians, and Owners to ensure smooth operations
• Manage scheduling to maintain high appointment utilization
• Check patients in and out with accurate payments
• Answer phones, schedule appointments, confirm visits, and conduct follow-up outreach
• Follow up consistently with new patient inquiries
• Create, organize, and maintain electronic files
• Solve problems creatively while ensuring compliance with AOB standards
• Greet patients warmly and communicate clearly and professionally
• Disseminate important information to the team and management
• Perform opening and closing duties and daily close-out reporting
• Provide administrative support to Managers and Owners
• Maintain knowledge of policies, procedures, treatments, pricing, and promotions
• Assist with monthly inventory
• Maintain a professional, polished appearance

Required Skills & Experience

• Experience with Zenoti EMR Software
• 2+ years management experience in a luxury medical spa environment
• Strong leadership, communication, and interpersonal skills
• Exceptional high-end customer service experience
• Proven sales success with high phone conversion rates
• Detail-oriented with strong math and problem-solving skills
• Highly IT-savvy (Mac, Excel, reporting tools, Windows Suite)
• Organized with excellent time management and multitasking skills
• Knowledge of medical aesthetic services and product lines
• Fast learner with a strong desire to grow
• Positive, fun personalitylaughter is encouraged and celebrated

Our Services

AOB Med Spa offers the latest cutting-edge technologies and treatments, including:

Body Contouring

• CoolSculpting Elite (Dedicated CoolSculpting Wing with consultation and treatment rooms)

Injectables

• Botox, Dysport, Juvederm, Kybella, Voluma, Volbella, Vollure, Kysse, Sculptra

Laser & Energy-Based Treatments

• BBL / HALO / HERO by Sciton
• Moxi by Sciton
• TRL / Profractional by Sciton
• Morpheus8 Radio Frequency Microneedling
• Tixel Skin Tightening
• IPL (Lumecca)
• Laser Hair Removal (Diolaze)

Skin Rejuvenation

• SkinPen Microneedling & PRP Microneedling
• Exosomes Add-On
• Hydrafacial (Signature & Platinum)
• Chemical Peels
• Dermaplane
• PRX-T
• PRP Under-Eye & Scalp Injections
• EZ Gel Under-Eye Injections

Medical-Grade Skincare Lines

• SkinCeuticals, iS Clinical, Alastin, Revision, ZO Skin Health, Obagi, SkinMedica, EltaMD

Position Details

• Job Type: Full-time or Part-time
• Pay: $35$38 per hour (based on experience)

Benefits & Perks

• Complimentary staff treatments each month
• Staff discounts on products
• Flexible time off
• PTO
• 401(k) eligibility (matching after 1 year / 1000 hours)
• Health insurance
• 78 hour shifts
• MondayFriday schedule + minimum one Saturday per month (9am2pm)