Case Manager (Service Coordinator)

Job Category : Coordination of Community Service (CCS) Requisition Number : CASEM005103 Posted : September 23, 2026 Full-Time Locations Showing 1 location Prince Frederick, MD, USA Travel Required : Yes Description **Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others! Why should YOU want to work with us? We offer competitive pay, with a base salary range of $64,395-$79,861 , determined based on education, relevant case management experience and relevant certifications We reimburse for all travel and offer a quarterly bonus potential Generous Team Member Referral Program Excellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay Extensive paid training and employer-provided laptop and cell phone Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights. Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Sci Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models. Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state‑mandated standards. SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self‑direction and person‑centered planning procedures and philosophy; and to foster a culture that values diversity. 1. Advocate on behalf of individuals, provide resource information, and educate them to become more self‑determined. Provide education to individuals and families Provide education on how to coordinate and advocate for services Encourage individuals to empower themselves and achieve optimal level of independence Educate individuals on the principles of self‑determination 2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA. Meet with individuals and/or family to obtain information Obtain relevant information and supporting documentation Complete a Comprehensive Assessment (CA) Plan for, and update Person Centered Plans (PCPs) 3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services. Engage in person‑centered planning process with individuals Develop and write the PCPs in collaboration with the individual Conduct PCP preparations with the individual Write the Self‑Directed Plan 4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members. Travel to meet with support staff Provide information, makes referrals, and assists individuals Assist individuals with transitioning Complete required paperwork and follows up for waivers Identify services and collaborate with providers for individuals in state facilities to transition successfully into the community Identify services and collaborate with providers to support those with forensic involvement 5. Monitor Person Centered Plans (PCP) and conduct follow‑up activities Conduct on‑site visits to observe individuals Conduct timely visits and contacts as defined in regulations Obtain information regarding individuals' progress toward goals Submit the Recertification of Need (RECON) #J-18808-Ljbffr Service, Inc. of Illinois