Custom and Logistics Specialist (Cambridge)

Job Overview As a Customs and Logistics Specialist you will be part of a dedicated team based in Cambridge and reporting to the Head of Supply Chain. You will be responsible for our international trade and transportation operations in the U.S. and Canada. You will work closely with customs brokers, carriers and internal teams to manage day‑to‑day customs compliance activities, international and domestic logistics coordination for on‑time delivery. This role plays a key part in ensuring the compliant, efficient, and cost‑effective movement of goods across North America and imports from Asia. The ideal candidate brings a well rounded business skill set, with experience in logistics and trade compliance. You are an exceptional problem solver who thrives in a global, high visibility role and enjoys making a real impact within a highly collaborative team. What You'll Do Customs & Trade Compliance Ensure import and export shipments meet customs and trade regulations for U.S. and Canada and international destinations. Assist with Free Trade Agreement (FTA) documentation and record‑keeping. Work closely with customs brokers and government agencies to resolve documentation or clearance issues and ensure timely, compliant global shipments. Maintain customs records in accordance with regulatory retention requirements. Independently manage and resolve customs inquiries, audits, documentation requests, and corrective action plans. Logistics & Transportation Monitor and coordinate all domestic and international shipments via air, ocean, rail and ground transportation to ensure timely delivery. Work closely with freight forwarders for organizing shipments from Asia and Europe to North America. Monitor and track shipments and proactively follow up on delays, documentation gaps, or exceptions. Create periodic tracking reports for shipments in transit, in clearance and delivery to warehouses or customers sites. Ensure accurate shipment documentation including bills of lading, airway bills, commercial invoices, packing lists, certificate of origins. Negotiate rates and contracts with carriers and vendors to secure cost‑effective and reliable transportation services. Review transportation partner invoices, verify and validate and coordinate processing with Accounts payable. Collaborate with purchasing, sales and warehouse team to ensure on‑time delivery and cost accuracy. Continuous Improvement Optimize customs and logistics processes to reduce costs and improve efficiency. Analyze and improve shipment performance and customs activity. What You'll Bring Bachelor's degree in Supply Chain, Logistics, Operations, or related field. 5+ years in customs compliance, international logistics, or global trade. Solid working knowledge of SAP. Strong knowledge of U.S. and Canadian import and export processes and documentation. High accuracy, attention to detail, and excellent organizational skills. A proactive approach to problem‑solving with a focus on achieving results. Excellent communication and negotiation abilities. Ability to prioritize multiple projects in a fast‑paced environment. Ability to work independently as well as collaboratively within a team environment. Location Hybrid remote in Cambridge, ON N1R 7J4 Equal Opportunity BESSEY is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. BESSEY is an equal opportunity employer. #J-18808-Ljbffr