Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
At State Farm, we believe this career is about more than insurance - it's about helping people protect what matters most and making a meaningful difference in their lives. I've built my agency around trust, relationships, and serving the Schenectady community with compassion and integrity.

One experience early in my career reinforced the importance of this work. A young customer purchased his first auto insurance policy and decided to add a small life insurance policy. Tragically, he passed away just days later, but the protection he put in place helped support his family during an incredibly difficult time. That experience continues to inspire our agency's mission of helping people prepare for the unexpected and make informed decisions about their future.

Our office is built on genuine care, for our customers and for each other. We strive to create a supportive, professional environment where team members can grow, develop their skills, and build rewarding careers while making a positive impact in the community.

Were looking for individuals who are motivated, relationship-focused, and passionate about helping others. If you enjoy connecting with people, solving problems, and being part of a team that values purpose, growth, and service, you may be a great fit for our agency. We believe the work we do matters, and we're looking for team members who want to be part of something meaningful.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shirley Martinez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.