Quality Engineering Consultant

Quality Engineering Consultant

Launch Your Career with Cook Systems

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Summary

The Quality Assurance and Compliance Manager is responsible for establishing and implementing quality assurance and compliance processes within the IT organization. This role involves collaborating with IT leaders to develop a comprehensive quality maturity roadmap and plans for each IT functional area, ensuring that compliance and quality control standards are met effectively.

Responsibilities

• Establish and implement quality assurance and compliance processes for the IT organization.
• Collaborate with IT leaders to develop and implement a quality maturity roadmap for each IT functional area.
• Work with development, testing, and production teams to develop, publish, and implement software quality assurance plans.
• Review progress towards the quality plans with IT leaders, technical teams, and customers, making necessary modifications.
• Establish internal IT service quality control standards, policies, and procedures.
• Monitor, evaluate, manage, and execute audit processes to ensure compliance.
• Coordinate and facilitate quality assurance activities across projects with project managers.
• Provide guidance and subject matter expertise to IT teams on QA methodologies and processes.
• Direct improvements to the software development lifecycle process.
• Document non-compliance issues and assist in their resolution.
• Analyze and identify trends in IT performance metrics.
• Design, monitor, and analyze performance metrics programs for quality improvement initiatives.
• Conduct audits and develop corrective action recommendations based on findings.
• Provide training on established processes and policies.

Required Skills

• Knowledge of systems lifecycle development.
• Expertise in project management and quality management methodologies.
• Familiarity with improvement methodologies and standards such as Total Quality Management (TQM), Six Sigma, and SEI-CMM.
• Bachelor's or Master's Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
• A minimum of 7 years of IT and business experience, with at least 5 years in Quality Assurance.
• 2 to 3 years of audit or assessment experience.
• Capability to provide strategic direction and integrated solutions for enterprise-wide quality engineering initiatives.
• Ability to work on projects of high complexity and coach more junior technical staff.

Why Work with Us

At Cook Systems, we don't just offer jobs—we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family's security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months—because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee—you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.