Senior Cloud Solution Architect-CTJ-Secret

Were looking for a Senior Cloud Solution Architect (CSA) focused on Cloud & AI Data to help customers build unified governed secure and AI-ready data estates on Microsoft this customer-facing role youll work with customers to design and deliver data platform analytics and database solutions that enable production-scale AI and agent scenarios. Youll lead technical engagements across architecture design proof of concepts and production deployments using repeatable IP Factory Unified VAS and data acceleration programs to move customers from data foundation to scalable production-grade outcomes. As part of the Cloud & AI Data team youll help customers grow data platform adoption improve workload health resiliency security and capacity and unlock value from Microsoft Fabric Azure Databricks Microsoft Purview Azure SQL Azure Database for PostgreSQL Azure Database for MySQL Cosmos DB Microsoft IQ and related AI capabilities.

Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product engineering marketing sales customer success and partners around a common customer mission we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution we win competitively capture market share and scale repeatable growth motions. We differentiate through value creation - delivering world-class AI-powered customer experiences that accelerate adoption strengthen loyalty and create sustainable competitive advantage driving growth that outpaces the market.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Business Impact

• Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g. pipeline updates time tracking). Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Proactively manages business and technical risks adapts methodology and applies governance principles to identify communicate and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Continuously prioritizes among competing demands in their work and identifies where impact occurs with customers ensuring alignment with business priorities and goals.

• Delivers solutions in line with company methodologies (e.g. product offerings such as value-based deliverables VBDs advice training technical validation) ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g. secure resilient artificial intelligence AI-enabled) and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.

• Proactively identifies new opportunities for Consumption Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success foster and strengthen security and resiliency and drive AI innovation. Actively listens to and respectfully challenges customers/partners building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies and evaluates industry trends (e.g. customer industry verticals information technology IT industry) gathers customer/partner insights (e.g. feedback around technical preferences environments business needs competitive landscape) and maps existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems processes and tools working collaboratively across the organization to execute on opportunities aligned with Microsofts Customer Engagement Model.

• Proactively identifies escalates and mitigates blockers using appropriate tools and processes to accelerate solution deployment value realization and usage/consumption. Applies business technical industry and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints.

Customer Centricity

• Proactively acts as the voice of the customer/partner sharing ideas feedback insights success stories and strategic/technical input with Engineering teams Product Offerings teams and internal communities leveraging relevant insights from feedback tools and systems. Identifies patterns of feedback across customers/partners/territories/industries and leverages them to develop strategic and actionable insights. Presents business cases to program managers to influence product roadmaps decision making bug fix prioritization and own and drive initiatives as appropriate.

• Identifies and/or translates customer/partner problems into industry solutions aligned with Microsoft product and platform strategy and explains why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g. via proof of concept minimally viable product MVP rapid prototype) relative to competitive offerings. Proactively helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions. Builds relationships with technical decision makers (TDMs) and helps build the bridge between TDMs and business decision makers (BDMs). Independently interacts as needed with customers/partners Chief Information Officer (CIO) Chief Information Security Officer (CISO) and other C-level (CXO) roles to bridge understanding of security compliance operational and risk requirements across BDMs TDMs CIO and CISO teams appropriately engaging additional subject matter experts when deeper expertise is required.

• Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Defines customer/partner conditions of success by leveraging an understanding of customer goals. Anticipates and addresses customer/partner dissatisfaction and unmet needs and executes strategies to improve customer experience value realization and acceleration of transformation.

Partner Specialization

• Identifies and prioritizes several opportunities that align with revenue goals and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportunities through proof of concept and technical pre-sales support.

• Understands solution area-specific market opportunities (e.g. competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings practices products and solutions. Advises the partner throughout initial strategic customer implementations.

Technical Leadership

• Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Role models technical readiness both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g. security resilience AI) and influences team to drive their own technical readiness. Acts as a mentor leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices.

• Contributes to leading virtual teams (v-teams) around technologies and customer/partner challenges and shares ideas insights and strategic technical input with technical teams internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates strong industry knowledge and increases recognition for Microsoft solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g. Tech Connect Build Ignite) Contributes to intellectual property (IP) and identifies patterns where no IP exists (e.g. CoPilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g. conferences seminars technical meetups webcasts blogs hackathons) that elevate the Microsoft brand and shares learnings across internal teams.

• Proactively identifies gaps through delivery communicates those gaps to relevant team members and internal/external stakeholders and connects gaps and patterns across business and technology areas that drive changes and improvements to products intellectual property (IP) (both existing and new) technologies and/or processes/practices that enable solutions to scale across customers. Contributes to the development and modification of Microsofts structured frameworks and methodologies. Provides thought leadership and innovation to customers/partners and internal communities at the local level.

Required Qualifications

• Bachelors Degree in Computer Science Information Technology Engineering Business Liberal Arts or related field AND 4 years experience in cloud/infrastructure technologies information technology (IT) consulting/support systems administration network operations software development/support technology solutions practice development architecture and/or consulting OR equivalent experience.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: - The successful candidate must have an Active U.S. Government Secret Security Clearance . Ability to meet Microsoft customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification : This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically this position supports United States federal state and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement citizenship will be verified via a valid passport or other approved documents or verified US government clearance.

Preferred Qualifications

• Bachelors Degree in Computer Science Information Technology Engineering Business Liberal Arts or related field AND 8 years experience in cloud/infrastructure technologies information technology (IT) consulting/support systems administration network operations software development/support technology solutions practice development architecture and/or consulting OR Masters Degree in Computer Science Information Technology Engineering Business Liberal Arts or related field AND 6 years experience in cloud/infrastructure technologies technology solutions practice development architecture and/or consulting OR equivalent experience.

• 4 years experience working in a customer-facing role (e.g. internal and/or external).

• 4 years experience working on technical projects.

• Technical Certification in Cloud (e.g. Azure Amazon Web Services Google security certifications).

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106400 - $203600 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $137600 - $222600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC