General Sales Manager

Cavender Grande Ford General Sales Manager Job Description

At Cavender Auto Group, our values define who we are and how we lead. We believe in...
Integrity: Integrity guides us to always do the right thing.
Empowerment: Empowerment means giving our people the tools, training, and trust to succeed
Commitment: Commitment drives us to take care of our customers, our community, and one another
Innovation: Innovation inspires us to continuously improve and find better ways to serve.


Our mission is simple: To deliver exceptional experiences to those we serve. This means every interaction-with customers, vendors, and employees-should reflect respect, care, and excellence.


Cavender Grande Ford is currently seeking a GSM to join our team. Our team members are talented, service-oriented, and motivated individuals who thrive in a culture where values and opportunities go hand in hand. With exceptional facilities, defined processes, and an empowering environment, you're sure to find a rewarding career with us.


WE OFFER:

Family owned and operated
Outstanding culture rooted in Integrity, Empowerment, Commitment, and Innovation
Work/Life balance is very important to us
Paid Vacation
Team-focused environment
Career growth opportunities with promotion from within
Ongoing training and development
Career Progression Plan
Medical, Dental & Vision Insurance
401K with company match
Paid Sick Leave
Community involvement


RESPONSIBILITIES:

Oversee all aspects of the dealership's new and used vehicles
Develop and implement sales strategies to meet or exceed monthly and annual revenue, profit, and market share goals.
Lead, coach, and motivate the sales team, including Sales Managers, Internet Managers, and Sales Consultants.
Recruit, hire, train, and evaluate sales staff to ensure high performance and professional development
Monitor inventory levels, pricing strategies, and vehicle allocation to maximize profitability
Collaborate with the finance, service, and parts departments to ensure a seamless customer experience.
Track and analyze key performance metrics such as gross profit per unit, sales volume, and customer satisfaction scores
Resolve escalated customer complaints or issues related to vehicle sales or financing
Prepare reports for dealership ownership and executive management on sales performance, market trends, and opportunities.
Foster a culture of accountability, teamwork, and high customer service standards within the sales department


REQUIREMENTS

Commitment to upholding Cavender Auto Group's core values of Integrity, Empowerment, Commitment, and Innovation, while supporting our mission to deliver exceptional experiences to those we serve in all interactions with customers, vendors, and employees
Energetic, motivated, and punctual
Clean driving record and valid Texas DL
Willingness to submit to a background check & drug screen prior to employment


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws


JOB TYPE: Full-time; In Person