Home Care Coordinator

Home Care CoordinatorHabitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in-home assistance. We deliver coordinated clinical and social care in our centers and directly in participants' homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission-driven care teams continue to help participants live well on their own terms.Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults.80% of role responsibility is in the community, specifically in participant homes. Must be willing to travel. Costs incurred with work travel are subject to our Reimbursement Policy.Role Scope: We are looking for a Home Care Coordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. As a member of the Interdisciplinary Team (IDT), the Home Care Coordinator participates in the assessment of participant needs, development of care plans, and coordination of home care services to support safe, effective, and person-centered care in the home setting.Core Responsibilities & Expectations for the Role:Exhibit and honor Habitat's values.Conduct comprehensive in-home assessments to evaluate participant care needs, functional status, safety risks, and appropriateness of home care servicesPerform home safety evaluations and provide recommendations to promote participant independence and reduce riskAssess participants' ability to safely perform tasks and utilize adaptive equipment through observation and return demonstrationsCollaborate with participants, caregivers, and family members to identify care needs and service gapsParticipate as an active member of the Interdisciplinary Team (IDT) in developing, implementing, and updating participant care plansPartner with clinical and non-clinical team members, including rehabilitation, nutrition, and social services staff, to ensure a comprehensive understanding of participant needsCoordinate home care services to align with the participant's individualized care plan and goals Evaluate completed caregiver tasks and identify services that are frequently declined, missed, or not completed as plannedReview weekly home care notes and documentation to identify service gaps, changes in participant condition, Service Determination Requests (SDRs), grievances, and other concerns requiring follow-up or escalation to the appropriate team members.Maintain current and accurate authorizations for home care services, ensuring services are aligned with participant needs and payer requirementsMonitor authorization status and coordinate renewals to prevent interruptions in serviceMaintain timely, accurate, and compliant documentation in electronic health records and operational systemsSupport quality improvement initiatives and compliance activities related to home care servicesPerform other related duties as assignedRequired Qualifications:Minimum of two (2) years of clinical experience, preferably in home care, geriatrics, care coordination, primary care, or a related healthcare settingKnowledge of care planning, clinical assessments, and home care service deliveryAbility to conduct comprehensive participant assessments and identify changes in condition or care needsStrong clinical judgment and critical thinking skillsExcellent interpersonal, communication, and collaboration skillsAbility to work effectively within an interdisciplinary team environmentStrong organizational skills with the ability to manage multiple priorities and deadlinesProficiency with electronic health records and healthcare documentation systemsValid driver's license, reliable transportation, and active auto insurance in accordance with state requirementsDemonstrates ability to use motivational interviewing, trust building techniques, and clear expectation setting to support acceptance of clinically appropriate home care hours and care recommendations.Preferred Qualifications:Active Licensed Vocational Nurse (LVN) license in the applicable stateExperience working with older adult populationsExperience in PACE, home health, home care, or managed care environmentsBilingual: Spanish/Mandarin/Cantonese preferred.Experience with care coordination, utilization management, or authorization processes preferredEssential Functions & Physical Requirements:The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Team members in this role may be expected to:Work in healthcare, administrative, community, or remote environments, depending on role needs.Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems.Remain stationary and/or move about for extended periods, consistent with job duties.Operate standard office equipment and/or clinical tools (e.g., computers, phones, medical devices, documentation systems).Travel between work sites or community locations as needed.Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required.Perform tasks that may involve bending, reaching, lifting, or assisting participants, depending on role responsibilities.Lift, carry, push, or pull supplies, equipment, or materials typically up to 25–50 pounds, with assistance or mechanical aids, depending on job duties and role responsibilities.Compensation:The anticipated salary range for this position is $33 - $40/hour. This position is also eligible for a target annual bonus of 5% and may be eligible for additional incentive compensation, as applicable.The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.At-Will EmploymentEmployment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment.Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company.Vaccination Policy, including COVID-19To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.Our Commitment to Equal Opportunity and InclusionHabitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal,