Retail, Manager on Duty

Historic Hudson Valley (HHV) is a Westchester-based cultural non‑profit that welcomes visitors to four National Historic Landmarks and presents public tours, school programs, and seasonal festivals for families, K‑12 teachers, and heritage tourists. HHV has a national reputation for groundbreaking on‑site interpretation and award‑winning digital content, particularly in the areas of Northern slavery, regional women’s history, and storytelling. Principal Duties Performed under the direction and guidance of the Associate Director of Retail Operations. Perform all tasks of a Sales Associate. Ensure shop employees are delivering positive service and selling behaviors. Resolve customer problems or complaints by determining optimal solutions in a timely manner. Communicate the sales direction for the day and the daily agenda set by the Associate Director of Retail Operations. Ensure all HHV policies and procedures are maintained and consistently followed. Monitor appropriate merchandise stock levels, presentations, and that the selling floor is adequately stocked according to visual standards. Ensure timekeeping practices are in place and administered according to HHV policy; assign breaks in accordance with policy. Handle any emergencies that may arise. Contact site MOD; if not available, follow emergency procedures outlined in Shop Manual. Demonstrate exceptional verbal and written communication skills with employees, visitors, and other HHV departments. Follow all cash and revenue procedures, including opening and closing, deposit, and having appropriate change. Set a positive, enthusiastic, and professional example for staff and visitors. Provide department management with an end‑of‑night recap. Additional responsibilities as assigned by the Associate Director of Retail Operations. Knowledge, Skills, Abilities Project a cheerful and engaging attitude with employees and visitors. Communicate verbally and work cooperatively with employees and visitors. Ability to remain in a stationary position for up to 4 hours at a time. Move about the workplace coaching and directing employees, selling to customers, retrieving merchandise from storage or sales floor. Be able to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve, and replenish merchandise. Confidently operate a computer, touchpad POS system, keyboards, and merchandise scanners. Work Conditions Outdoor retail shop conditions. Some lifting, climbing, cleaning; moving of inventory and restocking shelves. Long periods of standing. Weekend, holiday and evening availability. This is a part‑time seasonal position; evening and weekend hours at special events are required. To be considered for this position, upload a resume. You may “click apply” or visit our employment page at to create a profile and upload your documents. On the employment page, click on “create profile and apply”. Historic Hudson Valley values representation and is committed to a workforce that exemplifies acceptance across race, gender, age, ability, religion, and identity. A sense of belonging in our workforce is an integral part of our history and culture; honoring all voices of the past and present is central to our mission and impact. Disclaimer: Applicants are expected to submit application materials that are truthful, accurate, and reflective of their own experience, qualifications, and communication abilities. Misrepresentations or fabricated information may result in disqualification from consideration or withdrawal of an offer. #J-18808-Ljbffr Page Mechanical Group, Inc.