Clinical Supervisor

About Us:

At ExcelaCare Home Health & Hospice, we believe Hospice & Home Health care is more than a service—it’s a calling. Every day, our team brings comfort, dignity, and peace of mind to patients and families facing life’s most delicate moments. With compassion at our core, we create a workplace where kindness leads, voices are heard, and every role carries purpose. If you’re looking to make a difference in the lives of others while being part of a team that feels like family, we’d love to welcome you.

Job Summary:

This position oversees the delivery of patient care and ensures high standards of nursing practice within a healthcare setting. It requires a potent combination of clinical expertise, leadership skills, and the ability to collaborate effectively with multidisciplinary teams.

Essential Functions:

• Provide direct supervision and guidance to nursing staff, ensuring adherence to clinical protocols and standards of care.
• Maintains a work environment conducive to achieving professional goals among employees, by providing orientation and training
• Oversee the development and implementation of individualized patient care plans.
• Monitor patient progress and outcomes, ensuring timely and appropriate interventions.
• Conduct home visits as necessary to assess patient needs and provide direct patient care.
• Identifies performance issues, discusses with Director, and assists in their resolution.
• Supervises assigned clinical operations and ensures compliance with federal, state, and local laws and the Agency's policies, procedures, and standards.
• Ensures all established policies, procedures, and standards of the Agency are consistently followed by employees.
• Participate in quality improvement initiatives and lead efforts to enhance patient care quality.
• Conduct regular audits of clinical documentation and patient records.
• Analyzes and evaluates assigned clinical operations to ensure compliance with federal, state and local regulations.
• Establishes appropriate standards of care and the agency performance standards (in conjunction with the Director of HealthCare Services) to ensure patient/client and field employee expectations are met or exceeded.
• Assists with the implementation of new company-sponsored systems.
• Responsible for coding, sequencing, and diagnosis to ensure the Agency meets case weight standards.
• Responsible for achieving required outcome levels, OASIS accuracy and compliance, and maintaining EOEs at agency-required levels.
• Ability to effectively communicate with clinical and non-clinical staff, patients, and family/caregivers
• Demonstrated ability to work under pressure with multiple tasks, changing priorities, and short deadlines
• Demonstrated excellent supervisory skills
• In-depth knowledge of OASIS documentation

Additional Responsibilities:

• Performs other duties as assigned or requested
• Robust clinical assessment and critical thinking skills.
• Excellent communication, interpersonal, and organizational abilities.
• Knowledge of healthcare regulations, standards of practice, and quality improvement processes.
• Ability to handle multiple responsibilities and prioritize tasks effectively.

Knowledge / Skills / Abilities:

• Able to work with people, function well under stress, use practical communication skills, set priorities, be flexible, use judgment, be creative, and accept challenges.
• Able to demonstrate a basic understanding of computers and workplace software.
• Able to effectively communicate with clinical and non-clinical staff, patients, and family/caregivers.
• Organizational skills
• Ability to supervise in accordance with Agency’s policies and applicable laws.
• Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
• ICD-11 coding capability
• ?Ability to work flexible schedule and/or evening hours as needed.
• Time management
• Cooperative attitude
• Advanced written and verbal interpersonal communication
• Basic math skills related to patient care.
• Ability to engage in local and out-of-town travel

Age-Related Competencies:

Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management:

Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management:

· Cooperates fully in all risk management activities and investigations.

· Keeps abreast of changes in health care law.

· Maintains Agency/program compliance with local, state, and federal laws as well as state accreditation standards.

Minimum Position Qualifications:

· Education:

Bachelor’s degree in Nursing (BSN) preferred; Master’s degree in Nursing (MSN) a plus.

· Experience:

As a Registered Nurse in a clinical setting, with at least 2-3 years of supervisory or leadership experience.

Meets applicable requirements to provide patient care

MUST HAVE ADULT HOME HEALTH EXPERIENCE

Homecare Homebase experience is a plus

· Training:

Facilitate ongoing education and training programs for nursing staff on clinical best practices, safety protocols, and new technologies.

Provide mentorship and support to promote team members' professional growth and skill development.

· License / Certification:

Able to provide proof of valid driver’s license.

Able to provide proof of valid auto liability insurance, if responsibilities include driving own vehicle.

Applicable federal and state health requirements to provide client services as appropriate.

Environmental Conditions:

Works under a variety of conditions in facilities and offices; ability to work flexible schedule, ability to travel locally; some exposure to unpleasant weather. Moderate noise level: tasks may involve exposure to bloodborne pathogens, moderate stress and emotional demands.

Physical Requirements: Sitting is required. Requires ability to always handle stressful situations in a calm and courteous manner. Requires working under some stressful conditions to meet deadlines and agency needs. Ability to travel.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.