Supervisor

Retail Supervisor IT’SUGAR is seeking a fun and dynamic Retail Supervisor to join our team. Responsibilities Oversees the daily operation of the store and ensures that sales objectives are met. Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability. Fosters a productive work environment through consistent coaching and training of Sales Associates. Demonstrates a positive, enthusiastic, and brand proud attitude. Promotes safety for both customers and associates by adhering to company guidelines. Partners with store manager to identify ongoing challenges and present solutions. Follows our customer engagement model SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining and thanking the customer. Assist customers with requests and inquiries. Ensure sales floor is clean and organized while maintaining store visual standards. Operate POS/ register to properly cash out all customers. Follows through on customer requests for specific items and suggests additional products. Uses selling skills by explaining benefits, features, prices, quality, value, and other product information. Maintains store cash handling records, reports, and opening and closing procedures. Ensures visual standards are appropriate and support the brand image. Merchandises displays to visual guidelines. Plans, coordinates, and sets up special events and promotions. Maintains communication with associates regarding product recommendations to increase sales/inventory. Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with the Store Manager. Operational responsibilities include, but are not limited to, sales floor/backroom/restroom maintenance, cleaning, mopping, etc. Represents IT’S core values: Positive, Playful, Present, and a Difference Maker. Displays enthusiasm and cheerfulness while working collaboratively in a team environment. Qualifications Must be 18 years of age or older. Education: High School diploma or equivalent preferred. Years of Experience: 2 years of retail experience and at least 1 year of supervisory experience preferred. Willing to work a flexible schedule including days, evenings, weekends, and holidays. Able and willing to work 32-40 hours a week. Must be able to use a POS/cash register. Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear. Able to independently lift/move up to 25 lbs.; lift/move up to 50 lbs. with assistance. Must be able to work alone or with minimum amount of supervision. Benefits Flexible scheduling Career growth opportunities Continuous Training and Development 30% Employee Discount Perk Spot (Discounts on cell phone, travel, events, etc.) 401k with company match beginning the 1st of the month following 60 days of employment. Employee Assistance Program Medical, Dental, and Vision Insurance Paid Time Off Health Savings and Flexible Spending Account Legal Services #J-18808-Ljbffr IT'SUGAR