Front Desk Receptionist

Front Desk Receptionist | East Entrance

Hours: 8:30 4:30 Monday - Friday

Be the First Impression of our Premier Organization!

We are seeking a professional, customer-focused Front Desk Receptionist to serve as the face of our organization for our east entrance. This role is responsible for creating a welcoming experience for insureds, guests, vendors, and employees while helping maintain a secure, organized, and professional office environment.

The ideal candidate is friendly, detail-oriented, highly organized, and takes pride in providing exceptional customer service. This individual will be a trusted resource for employees and visitors alike and will play an important role in supporting daily office operations, while working closely with our facilities and security team.

Key Responsibilities

Employee & Customer Experience

• Greet customers, insureds, guests, vendors, and employees in a professional and welcoming manner.
• Serve as the first point of contact for incoming visitors and phone calls.
• Assist visitors with directions, information, and connecting with appropriate staff.
• Ensure every guest receives a positive and professional experience.

Office & Employee Support

• Serve as a go-to resource for employees by providing administrative and office support.
• Coordinate and organize meeting rooms, including scheduling, setup, and readiness for meetings and events.
• Assist with special projects, company events, and employee engagement activities.
• Maintain office supply inventories and coordinate replenishment as needed.

Building Security & Confidentiality

• Support building security procedures by monitoring visitor access and sign-in processes.
• Handle confidential and sensitive information with discretion and professionalism.
• Assist in maintaining a secure workplace by following established security policies and procedures.
• Help ensure company records and information are protected appropriately.

Facility Appearance & Workplace Environment

• Maintain a clean, organized, and professional front lobby and reception area.
• Create a warm and welcoming atmosphere through seasonal decorating and event-related displays.
• Assist in ensuring common areas, meeting spaces, and reception areas reflect the company's professional image.
• Support a positive workplace culture through attention to detail and hospitality.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, customer service, hospitality, or related experience preferred.
• Exceptional interpersonal and communication skills.
• Strong customer service mindset with a friendly, professional demeanor.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational, multitasking, and time-management skills.
• Proficiency with Microsoft Office and other office technology.
• Ability to work independently while supporting a team environment.
• Creative and enthusiastic approach to maintaining a welcoming office atmosphere.

What Makes You Successful in This Role

• You genuinely enjoy helping people.
• You are dependable, organized, and proactive.
• You are comfortable interacting with customers, employees, executives, and visitors.
• You take pride in creating a professional and welcoming environment.
• You understand the importance of confidentiality, security, and attention to detail.
• You enjoy being the person others rely on to keep the office running smoothly.

If you thrive in a people-focused role and enjoy creating a positive first impression while supporting employees and visitors alike, we'd love to hear from you!

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employeesmore than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or driving innovation, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forwardone mile at a time.

To learn more about Great West and our office locations, please visit

Great West is an Equal Opportunity Employer