Payments Operations Team Lead (ACH & Wire)

Job Description

Job Description

Our client is seeking a Payments Operations Team Lead (ACH & Wire) to join its operations team. This position is ideal for an experienced payments, deposit operations, or treasury professional looking to combine hands-on operational responsibilities with team leadership, process improvement, and regulatory compliance oversight.

Key Responsibilities

• Oversee daily ACH and wire processing activities, ensuring transactions are completed accurately and on time.
• Provide leadership, guidance, and workflow oversight to a team of payment operations professionals.
• Manage ACH origination, returns, reversals, exception processing, and related operational activities.
• Support domestic and international wire transfer operations, including approvals, callbacks, exception handling, and issue resolution.
• Monitor operational risk, identify potential fraud indicators, and assist with remediation efforts.
• Conduct ACH risk reviews, exposure monitoring, and compliance-related assessments.
• Ensure adherence to NACHA rules, OFAC requirements, BSA/AML regulations, Regulation E, and internal policies.
• Support audits, internal control reviews, and operational risk management initiatives.
• Participate in process improvement efforts, system enhancements, testing, and implementation of new payment technologies.
• Collaborate with cross-functional teams to improve workflows, resolve issues, and support business objectives.
• Assist with training, coaching, quality reviews, and development of team members.

Qualifications

• 4+ years of experience in banking operations, payment operations, treasury services, deposit operations, or a related financial services environment.
• Experience with ACH processing, wire transfers, payment operations, cash management, treasury operations, or deposit services.
• Prior leadership, supervisory, mentoring, or training experience is preferred.
• Accredited ACH Professional (AAP) certification required.
• Strong understanding of NACHA Operating Rules, OFAC, BSA/AML, and Regulation E.
• Ability to analyze data, identify risks, investigate issues, and implement practical solutions.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.

Why Consider This Opportunity?

• Opportunity to step into a leadership role while remaining engaged in day-to-day operations.
• Exposure to payment modernization initiatives and strategic process improvement projects.
• Collaborative team environment with strong career growth potential.
• Competitive compensation, bonus opportunity, comprehensive benefits, retirement plans, and tuition assistance.

Ideal backgrounds include: ACH Specialist, Senior ACH Specialist, Wire Specialist, Treasury Operations Specialist, Payment Operations Analyst, Deposit Operations Specialist, Cash Management Specialist, Banking Operations Supervisor, or Electronic Payments Professional.