Clinic Manager

Ophthalmic Clinic ManagerAs an Ophthalmic Clinic Manager, you are responsible for the management and oversight of clinical staff processes within the assigned scope of responsibility to accurately and efficiently enter, interpret, and lead assigned Ophthalmic Technicians in the execution of day-to-day operations in support of each Ophthalmologist, while working in a fast-paced environment.Skills and Abilities:Create an environment of exceptional customer serviceProcess management and adapting to process demandsEffective communication within scope of responsibilityDisplay a professional attitude; ensuring all staff greet patients promptly with the smile and thank them when they leavePractice patient focused urgency at all times within the conduct of the care visitSupport Clinical Manager in the guidance and supervision of clinical staff consistent with the ECP employee handbookEssential Functions:Lead assigned functional teams in providing exceptional customer service during every patient encounterProvide operational leadership to the staff supporting the Ophthalmologist in conduct of office visits and in-office surgical procedures.Ensure staff are able to and are correctly submitting assigned physician prescribed medications, and medication refills to patients' pharmacies.Ensure timely process flow for visual fields, Biometry, refractions, optical coherence tomography (OCT), and Topography testing.Ensure all patient information gathered during the exam is accurately reflected in electronic health records by assigned team members.Oversee patient communication regarding follow-up care, surgeries, procedures, post-op care, etc., and ensure that communication is patient focusedMaintain sanitary use of equipment throughout the care visit for their assigned teamAssistance to the Clinical Manager in training, staff development plans and performance evaluationsManage prior authorizations, patient refills, doctor schedules, and referral correspondence for assigned teamAdvise Clinical Manager on functional team staffing in support of the doctor's schedules to comply with all company policiesDeploy company objectives where applicableEnforce HIPAA and OSHA standards along with ECP identified best practices in the conduct of care among team membersOther duties as assignedSome Saturdays may be requiredMinimum Requirements:High School Diploma or GED equivalent required5 years (minimum) leading a clinical team in ophthalmologyPrevious experience with management of PACS or similar systems (desirable)5 years EMR experience and medical documentationCurrent Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferredFavorable result on background check requiredMust be able to provide proof of their identity and their right to work in the United StatesEyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.