Assoc Patient Access Rep-Pediatrics Broad Ripple

Assoc Patient Access Rep-Pediatrics Broad Ripple Community Physician Network Broad Ripple Indianapolis , IN 46220 United States Shift: Day Job Hours: Three 8 hour shifts. Office hours Monday-Friday 7am-5pm. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check‑ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities and Qualifications High School Diploma or GED (Required) 1+ years of experience in a healthcare office setting or with strong customer service background (Preferred) Proficient in all types of registrations (inpatient, outpatient, and emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre‑register scheduled patients Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes #J-18808-Ljbffr Community Health Network