Director of Software Engineering [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Software Engineering - US Remote based in the United States.

This is a high-impact leadership opportunity for an experienced engineering executive passionate about building and scaling AI-driven software platforms. The role combines hands-on technical leadership, architectural ownership, team development, and strategic decision-making within a fast-evolving technology environment. Reporting directly to executive leadership, you will drive the technical vision and execution of a mission-critical platform while helping shape broader AI initiatives across the organization. You will work closely with product, operations, and business stakeholders to deliver reliable, scalable, and innovative solutions. This position is ideal for a leader who enjoys balancing strategic planning with active engineering involvement and thrives in environments where innovation, quality, and business outcomes are closely connected. The role offers significant visibility, influence, and long-term growth potential within a rapidly evolving organization.

Accountabilities:

• Own the end-to-end architecture, development, and continuous evolution of a complex AI-native software platform, ensuring scalability, reliability, security, and performance.
• Define and enforce architectural standards across AI systems, including orchestration frameworks, API integrations, cloud infrastructure, real-time processing, and production deployment strategies.
• Evaluate emerging technologies, frameworks, third-party platforms, and AI capabilities to guide build-versus-buy decisions and future platform evolution.
• Actively contribute to engineering efforts through design reviews, code reviews, technical prototyping, architecture planning, and resolution of complex production issues.
• Lead the implementation and optimization of core platform services, integrations, and critical system components.
• Build, mentor, and scale a high-performing engineering team focused on technical excellence, innovation, accountability, and continuous learning.
• Establish engineering best practices, including automated testing, deployment pipelines, AI-assisted development workflows, monitoring, and operational excellence standards.
• Manage engineering resources, budgets, vendor relationships, and outsourced development partnerships while ensuring quality, security, and delivery expectations are met.
• Define, monitor, and improve key engineering performance indicators such as uptime, deployment frequency, latency, reliability, and incident response metrics.
• Collaborate closely with product, operations, and business leaders to align technical roadmaps with organizational objectives and customer needs.
• Represent engineering perspectives in executive discussions, translating technical considerations into clear business opportunities, risks, and strategic recommendations.
• Contribute to broader AI strategy initiatives, including responsible AI practices, emerging technologies, and long-term platform innovation.

Requirements

• 10+ years of software engineering experience, including at least 4 years in technical leadership roles with direct people management responsibilities.
• Proven hands-on experience designing, building, and operating AI, machine learning, natural language processing, or large-scale intelligent systems in production environments.
• Strong expertise with large language model (LLM) integrations, retrieval-augmented generation (RAG), prompt engineering, AI orchestration frameworks, and model evaluation methodologies.
• Deep knowledge of cloud-native architecture and modern software engineering practices, particularly within AWS environments.
• Experience with serverless technologies, containerized applications, distributed systems, event-driven architectures, and scalable SaaS platforms.
• Proficiency in multiple modern programming languages and frameworks, including Python, C#, .NET, React, or similar technologies.
• Demonstrated success delivering highly available software products with strict performance, reliability, and operational requirements.
• Experience leading engineering teams through periods of growth, transformation, and organizational scale.
• Strong background managing external development partners, technology vendors, and complex technical delivery programs.
• Excellent communication and stakeholder management skills, with the ability to engage both technical teams and executive leadership effectively.
• Experience in healthcare technology, regulated software environments, digital health, conversational AI, contact center technologies, or related domains is highly desirable.
• Familiarity with responsible AI frameworks, governance practices, model safety considerations, and human-in-the-loop systems is a plus.
• Strong strategic thinking, problem-solving abilities, and a leadership style that promotes collaboration, accountability, and continuous improvement.

Benefits

• Annual base salary ranging from $160,000 to $225,000 USD, based on experience, skills, and overall qualifications.
• Remote-first work environment offering flexibility and work-life balance.
• Comprehensive medical, dental, vision, life, and disability insurance available from day one.
• 401(k) retirement plan with company matching contributions and immediate vesting.
• Competitive paid time off policy.
• 17 company holidays plus 2 floating holidays annually.
• Internal career advancement and leadership development opportunities.
• Opportunity to work on innovative AI-driven technologies with meaningful real-world impact.
• Collaborative, mission-focused culture that values transparency, innovation, and continuous growth.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.