Head of Professional Services
Confidential
Head of Professional Services
About the Company
Innovative provider of policy & plan administration solutions for complex life insurance & annuity products
Industry
Insurance
Type
Privately Held
Founded
1983
Employees
51-200
Specialties
- third party adminstration (tpa)
- application service provider (asp)
- life insurance
- annuity
- coli
- boli
- corporate life market
- and business process outsourcing (bpo)
About the Role
The Company is seeking a Head of Professional Services to lead the critical client delivery function in a highly specialized and relationship-driven market. The successful candidate will be responsible for the end-to-end delivery of client engagements, from initial discovery and requirements definition to implementation coordination. This role is pivotal in ensuring that client-driven requirements are accurately captured, documented, and integrated into the product release process. The Head of Professional Services will also oversee the Professional Services function, including the project management and business analyst teams, and will be central to maintaining delivery standards, methodologies, and best practices. Applicants must have 8 to 10 years' of experience in professional services, client delivery, or project management leadership roles, with a strong knowledge of the life and annuity insurance industry. The role requires expertise in requirements gathering, discovery facilitation, and BRD authorship, as well as a proven ability to lead teams in Agile, Waterfall, or hybrid environments. Strong communication, stakeholder management skills, and the ability to engage with technical teams on system architecture are essential. The ideal candidate will be adept at continuous process improvement, and collaboration, and will have a background in estimation, scoping, and coordination with product/release management processes. A Bachelor's degree or equivalent experience is required, with a preference for candidates familiar with tools such as Jira, SharePoint, and GitHub.
Hiring Manager Title
Chief Services Officer
Functions
- Operations
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Head of Professional Services in Washington DC vacancy
- ...Head of HR, Financial Services About the Company A fast-growing, cross-border financial services platform expanding into the US market.... ...hands-on leadership role demands a strategic and resilient professional with a proven track record in building HR and...SuggestedWork at officeLocal area
- ...seeking an Associate Director of Learning & Development for the Client Services Acceleration team in Washington, DC. This role focuses on building and delivering training, onboarding, and professional development content across advisory and nonprofit client services. The...Suggested
- ...Head of GTM, Research Services About the Company International product research platform providing consumer insights & metrics Industry Design Type Privately Held, VC-backed Founded 2018 Employees 51-200 Funding $26-$50 million Categories...Suggested
$210.1k - $284.3k
The Amazon Web Services Professional Services (ProServe) team is seeking a Principal Engagement Manager to lead the delivery of our largest and most complex Healthcare and Life Sciences (HCLS) transformation programs. In this role, you will lead delivery quality and velocity...SuggestedLocal areaFlexible hours$151k - $204.2k
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project...SuggestedLocal areaFlexible hours$152k - $190k
...invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.**About the Role:**As Senior Finance Manager for Consumer Financial Services (CFS), you will serve as the...Work at officeWorldwideFlexible hours3 days per week$182.7k - $247.2k
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project...Flexible hours- ...Edison Electric Institute seeks a Managing Director for Security and Internal Services to lead its physical security program and manage internal services. This role ensures the safe operation of EEI’s headquarters and events, requiring close collaboration with multiple...
$87.5k - $115k
...integral role in supporting the sale of Medallia XP products and services. You leverage your deep experience leading software... ...PS roadmap to deliver Scope and estimate cost of Medallia Professional Services using sales tools and estimators Support creation...Temporary workWork experience placementLocal area$120k - $215k
...all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide... ...Stout is looking for Senior Managers to support our Business & Professional Services practice and join our growing firm. At Stout, expectations...Work at officeLocal areaFlexible hours$90.4k - $141.8k
...global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth... ...Summary As a Commodity Manager HR, Marketing, and Professional Services, this individual will be responsible for partnering with...Contract workTemporary workWork experience placementWork at officeFlexible hoursPACCAR
Washington DC26 days ago- CPA firm seeking an experienced Tax Manager to join our Professional Services group. The ideal candidate will bring solid experience with 1120, 1120-S, 1065, and 1040 tax matters, as well as demonstrated strength in tax research, planning, and advisory work
CPA firm
Bethesda, MD3 days ago $140k - $160k
...Summary Provides professional services delivery as related to infrastructure consulting, design, implementation, configuration and knowledge transfer to Logicalis clients. Acts as technical lead and provides subject matter expertise and implementation guidance to clients...Full timeWork at officeLocal area$229.7k - $262.1k
...Overview Sr. Director, Head of Servicing Strategy & Operations, Capital One Travel Capital One Travel (COT) is seeking a highly strategic, visionary, and operationally rigorous Head of Servicing to lead our customer support ecosystem into its next era of growth....Full timePart timeLocal areaShift workCapital One
McLean, VAmore than 2 months ago$190k - $250k
Leads delivery of implementation services, including project execution, resource management... ...success metrics.Work directly with Head of Customer Delivery to create service offerings... ...hire, develop, and retain a world-class Professional Service team capable of delivering large...Full timeWork at office- ..., and interpreting financial risk and opportunity for presentation to mid-level stakeholders.Essential Responsibilities:Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative...Work experience placement
$115k - $140k
Taxable EntityALUTIIQ INFORMATION MANAGEMENT LLCJob TitleSr Service ManagerLocationVA Arlington IMAP DOS - Arlington, VA 22209 US (Primary... ...include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and...Contract workWork at officeLocal areaOverseas- Capital One National Association in McLean, VA is seeking a Sr. Director, Head of Servicing Strategy & Operations for Capital One Travel. This pivotal role shapes the customer support ecosystem to ensure growth and operational success while integrating technology and data...
$90k - $122k
...Summary We are seeking a seasoned Professional Services Consultant with deep expertise in Fortinet networking technologies. This role focuses on delivering high-impact network and security solutions to enterprise clients, including the design, deployment, and optimization...Full timeWork at officeLocal area- ...Director, Capture Services, Matterport Company Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and... ...world. Our platform transforms the way commercial real estate professionals market, manage, and reimagine properties by delivering immersive...Work at officeMonday to Friday
Visual Lease
Arlington, VA1 day ago $110k - $120k
...Job Description Position Title: SENIOR DIRECTOR OF DINING SERVICES II - ARLINGTON, VA Salary: $110000 - $120000 Other... ...across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hoursEurest
Arlington, VA10 days ago$90k - $100k
...Description Job Description Position Title: Director of Dining Services Salary: $90,000 - $100,000 Other Forms of Compensation:... ...role oversees a high-touch corporate dining program serving a professional client population in a fast-paced environment with significant...Work at officeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shiftRestaurant Associates
Washington DC18 days ago$80k - $95k
...Description Job Description Position Title: Director of Dining Services, Washington DC Salary: $80,000.00 - $95,000.00 Other... ...recommendations to person(s) involved. Maintain a professional and positive demeanor with a high level of resilience during stressful...Contract workWork at officeLocal areaRemote workFlexible hoursUnidine
Washington DC5 days ago- ...voice. Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training... ...is primarily responsible for supervision of the Dining Service operations. In this role, the successful candidate will display...Full timePart timeReliefInternshipLocal areaFlexible hoursAfternoon shift
Goodwin House
Alexandria, VA5 days ago - ...Description Classification : Exempt Job Summary: The Service Manager is responsible to meet or exceed Service department goals at a... ...future SM's, fostering a positive work environment, projecting a professional image and building strong relationships with each DM or RSR....Full timeWork at officeLocal area
Alsco
Alexandria, VA1 day ago $200k - $260k
With 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP ( is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together...Permanent employmentFull timeSummer workWork at officeLocal area$220k - $275k
Director of IT Service Management IT: Service Management Department Summary: Duties and Responsibilities: The Director of Service Management... ...(continued): The Director leads a team of technology professionals in running the day-to-day · Partners with solution delivery leads...Permanent employmentWork at officeRemote workMonday to FridayWeekend work$65k - $75k
...You Have a Place with the Best in Pests When you’re an Orkin Service Manager, you’re quality control ensuring top-notch service from... ..., work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission...Crane Pest Control
Lanham, MD2 days ago$21.63 - $32.45 per hour
...Responsibilities Assign and schedule work duties to auto service staff according to individual skill level. Serve all... ...pay) program available Our values give back to you Professional Development: No matter where you're at in your career, we've got...Daily paidTemporary workLocal areaFlexible hoursBridgestone Americas
Lanham, MD2 days ago$90k - $120k
...trains, motivates, counsels, and monitors the performance of all service department staff. Monitors and controls the performance of the... ...'s guidelines. Maintains safe work environment. Maintains a professional appearance. Other duties may be assigned. To perform this job...Local areaImmediate startShift workThe Pete Store
Hyattsville, MD2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Professional Services. Be the first to apply!
Related searches